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- Tasks: Lead your own MINCKA shop, inspiring a team and ensuring exceptional guest experiences.
- Company: MINCKA serves the best coffee in the UK, paired with incredible food and warm hospitality.
- Benefits: Enjoy a competitive salary, performance bonuses, free coffee, and discounts on food and retail.
- Why this job: Join a vibrant culture focused on care, connection, and personal growth in the coffee industry.
- Qualifications: Proven leadership experience in high-volume cafés or restaurants; passionate about coffee and hospitality.
- Other info: This is a hands-on role for those who thrive in fast-paced environments.
The predicted salary is between 36000 - 60000 £ per year.
Ready to lead? We\’re looking for a General Manager who cares deeply about people, performance, and hospitality – and we want them to own the success of their own MINCKA site.
Our mission is simple: serve the best coffee in the UK, pair it with incredible food, and make every guest feel welcome, every single time.
We believe personality and passion matter more than just experience – skills can be taught, but care and connection come from within. If you\’re someone who takes pride in their work and loves to create great guest experiences, we\’d love you to be part of our journey.
The Role
As General Manager, you\’ll run your own MINCKA shop – leading a high-performing team, owning the financial success of the business, and creating a culture where both staff and guests love to be. This is a hands-on leadership role for someone who thrives on people, performance, and delivering exceptional hospitality every day.
What You\’ll Do
- Lead, inspire, and develop your team to deliver world-class hospitality
- Take full ownership of your shop\’s financial performance, KPIs, and growth
- Oversee daily operations, ensuring every shift runs smoothly and to standard
- Recruit, train, and mentor team members, creating future leaders at MINCKA
- Maintain full compliance with health & safety and EHO standards
- Drive sales, cost control, and efficiency while protecting quality
- Build a workplace culture that\’s positive, motivating, and high-energy
Requirements
- A proven leader with experience managing high-volume cafés or restaurants
- Commercially sharp and confident with financials, KPIs, and cost control
- A hands-on operator who loves leading from the front
- Passionate about coffee, food, and creating memorable guest experiences
- Organised, proactive, and solutions-focused in a fast-paced environment
Benefits
- Competitive salary plus performance bonus based on shop success
- Free coffee on and off shift
- 35% off food and retail when you\’re not working
- A genuine opportunity to own your shop\’s success and develop as a senior leader
Why Join MINCKA?
MINCKA is building something special – combining world-class coffee, incredible food, and genuine hospitality in a warm, vibrant environment.
We care deeply about our people. That means fair, stable hours, opportunities for growth, and a culture built on care and connection.
Join us as we grow and make MINCKA one of the UK\’s most-loved coffee brands – one guest, one cup, and one day at a time. #J-18808-Ljbffr
General Manager - MINCKA | Coffee, Culture, and Full Shop Ownership employer: Madisons
Contact Detail:
Madisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - MINCKA | Coffee, Culture, and Full Shop Ownership
✨Tip Number 1
Show your passion for coffee and hospitality in every interaction. Whether it's through networking events or casual conversations, let your enthusiasm shine. This will help you connect with like-minded individuals and demonstrate that you truly care about the MINCKA mission.
✨Tip Number 2
Research MINCKA's values and culture thoroughly. Understanding what makes them unique will allow you to tailor your approach during interviews and discussions, showcasing how your personal values align with theirs.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in detail. Think of specific examples where you've successfully led a team or improved performance in a high-volume setting, as this will resonate well with their focus on people and performance.
✨Tip Number 4
Engage with MINCKA on social media and participate in community events they host. This not only shows your interest but also helps you build relationships within the company, making you a more memorable candidate when applying.
We think you need these skills to ace General Manager - MINCKA | Coffee, Culture, and Full Shop Ownership
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand MINCKA's values and mission. Highlight your alignment with their focus on hospitality, people, and performance in your application.
Tailor Your CV: Make sure your CV reflects your leadership experience in high-volume cafés or restaurants. Emphasise your achievements in managing teams, financial performance, and creating memorable guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and hospitality. Share specific examples of how you've led teams and improved guest experiences, demonstrating your fit for the General Manager role.
Showcase Your Personality: Since MINCKA values personality and passion, let your unique character shine through in your application. Use a friendly tone and express your enthusiasm for the role and the brand.
How to prepare for a job interview at Madisons
✨Show Your Passion for Hospitality
Make sure to express your genuine love for hospitality during the interview. Share personal stories about how you've created memorable experiences for guests in the past, as this aligns perfectly with MINCKA's mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to inspire and develop others, as well as how you handle challenges in a fast-paced environment.
✨Know Your Numbers
Familiarise yourself with key financial metrics and KPIs relevant to café or restaurant management. Be ready to discuss how you've managed budgets, driven sales, and controlled costs in your previous positions.
✨Emphasise Team Culture
Discuss your approach to building a positive workplace culture. Share strategies you've used to motivate teams and create an environment where both staff and guests feel valued and engaged.
