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- Tasks: Manage and optimise business systems for a leading cycling distributor.
- Company: Madison, the UK's top distributor of high-end bicycles and accessories.
- Benefits: Competitive salary, generous staff discounts, and hybrid working options.
- Why this job: Join a dynamic team and make a real impact on operational excellence.
- Qualifications: Experience in business or systems analysis, especially with ERP systems.
- Other info: Exciting opportunities for career growth in a fast-paced environment.
The predicted salary is between 45000 - 55000 £ per year.
Madison is the UK’s number one distributor of high-end bicycles, clothing, components, and accessories, working in partnership with some of the biggest brands in cycling. Our IT systems team is a key enabler of operational excellence across the business.
Purpose of the Role
The primary responsibility will be the overall management, optimisation, and efficient running of Madison business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions.
Responsibilities
- Business Analysis & Process Improvement
- Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement.
- Lead requirements gathering workshops and convert requirements into functional and technical requirements.
- Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions.
- Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes.
- Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities.
- Systems Analysis & Support
- Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications.
- Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions.
- Ensure systems remain performant, scalable, and aligned with business growth objectives.
- Configuration management, system checks on master data integrity and optimization of system usage across various departments.
- Project Delivery
- Contribute to full project lifecycles—from discovery and design through testing, deployment, and adoption by users.
- Taking ownership of project deliverables, ensuring quality documentation and timely completion.
- Testing & Quality Assurance
- Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system.
- Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes.
- Reporting & Data Insight
- Operational and analytical reporting – Create, maintain, and enhance reports to support decision making.
- Interact with stakeholders to define reporting needs.
- Training & User Guidance
- Train and guide the end users on the new features and processes and best practices.
- Develop training documents, knowledge articles, and process documentation.
Required Skills & Experience
- Strong experience in business or systems analysis within an ERP centric environment.
- Hands on experience with enterprise resource planning systems.
- Relational database experience e.g. writing queries, and performance tuning.
- Systems integration, API’s and data flows between enterprise platforms.
- Communication and stakeholder engagement skills with a customer driven approach.
- The ability to document requirements, processes and technical specifications correctly and efficiently.
- Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution.
- Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools.
- Knowledge and experience of working with web services, API integrations, or system automation.
- Familiarity with Magento, Shopify, or other B2B ecommerce platforms.
We offer a competitive package, generous staff discount scheme and the opportunity for some hybrid working.
To apply please send your CV and covering email, including your salary requirements to deb.newman@madison.co.uk. Close date 31/3/26 although we may recruit sooner if we find the right candidate.
Senior System Analyst in Milton Keynes employer: Madison
Contact Detail:
Madison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior System Analyst in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Madison. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Madison’s business systems and their impact on operations. Show us you understand how your skills can optimise their processes and contribute to their success.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you’ve tackled challenges in previous roles, especially around systems analysis and process improvement. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Madison team.
We think you need these skills to ace Senior System Analyst in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior System Analyst role. Highlight your experience with ERP systems and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Email: Your cover email is your chance to shine! Use it to explain why you're the perfect fit for Madison. Mention specific experiences that relate to the job description, and don’t forget to include your salary expectations.
Showcase Your Communication Skills: Since this role involves engaging with various stakeholders, make sure to demonstrate your communication skills in your application. Use clear and concise language, and provide examples of how you've successfully collaborated in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Madison
✨Know Your Systems Inside Out
Make sure you brush up on your knowledge of ERP systems and any specific tools mentioned in the job description, like Crystal Reports or Sage Enterprise Intelligence. Be ready to discuss how you've used these systems in past roles and how you can apply that experience to Madison's needs.
✨Engage with Stakeholders
Prepare to talk about your experience in engaging with business stakeholders. Think of examples where you've successfully gathered requirements or improved processes. This will show that you understand the importance of collaboration in a role that involves multiple departments.
✨Demonstrate Problem-Solving Skills
Be ready to share specific instances where you've identified bottlenecks or issues within systems and how you resolved them. Highlight your analytical skills and your approach to root cause analysis, as this is crucial for the Senior System Analyst position.
✨Showcase Your Training Abilities
Since part of the role involves training end users, think of times when you've successfully trained others on new systems or processes. Prepare to discuss how you create training materials and ensure users are comfortable with new features, as this will demonstrate your ability to support change initiatives.