At a Glance
- Tasks: Drive sales and client engagement in a dynamic coworking environment.
- Company: Join a leading flexible workspace operator in London.
- Benefits: Competitive salary, health insurance, flexible working, and ongoing training.
- Other info: Enjoy a supportive culture with great career growth and networking opportunities.
- Why this job: Make an impact in a vibrant community while enhancing your sales skills.
- Qualifications: Experience in sales or business development with strong client relationship skills.
The predicted salary is between 40000 - 50000 £ per year.
We're partnering with a well-established flexible workspace operator seeking a Sales Manager to oversee commercial performance across two London locations. This is an exciting opportunity to join a dynamic, customer-focused business that delivers high-quality coworking environments to a diverse community of entrepreneurs, SMEs, and corporate occupiers.
Role Summary:
Reporting into senior leadership, you will be responsible for driving occupancy, revenue and client engagement across the London portfolio. This role blends hands-on sales execution with team leadership and stakeholder management, ensuring a seamless customer journey from initial enquiry through to renewal. You will work closely with brokers, agents and internal teams, combining commercial acumen with a strong service mindset to maximise retention and enhance member experience. This role is ideal for someone who thrives in a client-facing environment and brings a proactive, relationship-led approach to sales.
Key Responsibilities:
- Managing inbound and outbound sales activity, including membership agreements and renewals
- Driving occupancy and pricing strategy in collaboration with agents, brokers and direct clients
- Leading and coordinating external leasing agents, including enquiries, negotiations and deal progression
- Hosting and conducting on-site viewings, tours and broker-focused sales events
- Overseeing day-to-day sales operations across multiple locations
- Building strong relationships with brokers and maintaining awareness of the competitive landscape
- Collaborating with operations and member experience teams to support retention and client satisfaction
- Tracking and reporting on sales performance against targets and business plans
- Managing availability and listings across relevant broker and marketing platforms
- Providing regular updates and insights on pipeline activity, performance and market trends
Person Specification:
- Proven experience within sales, leasing or business development (coworking, flex office, hospitality or similar sectors preferred)
- Strong client relationship skills with experience engaging diverse business occupiers
- Solid understanding of sales processes, forecasting and performance reporting
- Experience using CRM systems and broker platforms (e.g. Power BI, Tally Workspace, VTS/Valve or similar) advantageous
- Proactive, energetic and hands-on approach to achieving targets
- Confident communicator with the ability to influence stakeholders at all levels
- Commercial mindset with a strong customer experience focus
- Exposure to AI-driven tools for forecasting or sales analysis is desirable
What's on Offer:
- Competitive salary and comprehensive benefits package
- Pension, private medical insurance, life assurance and income protection
- Flexible working arrangements within an office-first culture
- Wellbeing support including EAP and health initiatives
- Access to modern, design-led workspace environments
- Social, networking and community-led events
- Ongoing learning and development support, including access to AI tools and training resources
- Additional perks including employee discounts, referral incentives and lifestyle schemes
Sales Manager - FTC in London employer: Madison Hive
Join a vibrant and innovative flexible workspace operator in London, where you will thrive in a dynamic, customer-focused environment that prioritises employee wellbeing and professional growth. With a competitive salary, comprehensive benefits, and a culture that encourages collaboration and community engagement, this role offers the perfect opportunity for those looking to make a meaningful impact while enjoying a supportive work atmosphere. Embrace the chance to develop your skills and advance your career in a company that values both its employees and its clients.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - FTC in London
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to sales management. Think about how you can demonstrate your experience with client engagement and occupancy strategies.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Sales Manager - FTC in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Manager role. Highlight your sales achievements, client relationship skills, and any relevant experience in coworking or flex office environments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your proactive approach can drive occupancy and revenue. Be sure to mention any specific experiences that relate to our dynamic, customer-focused business.
Showcase Your Sales Acumen:In your application, don’t forget to demonstrate your understanding of sales processes and performance reporting. Mention any CRM systems you’ve used and how they’ve helped you achieve targets in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Madison Hive
✨Know Your Numbers
Before the interview, brush up on your sales metrics and performance figures. Be ready to discuss how you've driven occupancy and revenue in previous roles, as this will show your potential employer that you understand the commercial landscape and can deliver results.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships with clients, brokers, and internal teams. Highlight specific instances where your proactive approach led to successful negotiations or enhanced client satisfaction, as this aligns perfectly with the role's focus on client engagement.
✨Familiarise Yourself with the Market
Research the flexible workspace market in London, including key competitors and trends. Being able to discuss the competitive landscape during your interview will demonstrate your commercial acumen and genuine interest in the industry.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific sales scenarios, such as managing a difficult client or driving occupancy in a challenging market. Prepare thoughtful responses that showcase your problem-solving skills and hands-on approach to sales.
