At a Glance
- Tasks: Lead client relationships and influence portfolio strategy in commercial property management.
- Company: High-growth commercial property business in Central London.
- Benefits: Competitive salary, bonus, 1 day WFH, and clear career progression.
- Other info: Entrepreneurial culture where your ideas matter and career growth is encouraged.
- Why this job: Shape client outcomes and drive business growth with senior leadership exposure.
- Qualifications: Strong background in Commercial Property Management and strategic thinking.
The predicted salary is between 72000 - 88000 £ per year.
We're exclusively representing a high-growth commercial property business looking to appoint an Associate Director CRM Lead into its Central London team. This isn't a traditional Property Management role. It's a strategic, client-facing position for someone who enjoys building long-term relationships, influencing portfolio strategy and having a genuine seat at the table.
You'll be the lead relationship manager for a portfolio of key clients, working closely with senior stakeholders to shape asset strategy, identify opportunities and contribute to the wider growth of the business. Managing a predominantly Central London office portfolio, with some retail and industrial exposure, you'll act as a trusted adviser rather than simply delivering day-to-day property management.
You'll work directly with senior leadership, influence business decisions and play an active role in driving client retention, fee growth and wider business development.
The Stand Outs
- £70,000 - £80,000 + bonus & package
- 1 day working from home
- Lead Client Relationship Manager for key commercial clients
- A genuine seat at the table with direct exposure to senior leadership
- Influence client strategy and wider business decisions
- Portfolio tailored around your experience and preferred asset class
- Clear route to Director
- Entrepreneurial culture where your ideas are listened to and acted upon
We're looking for someone who:
- Has a strong Commercial Property Management background
- Enjoys developing long-term client relationships
- Thinks commercially and strategically
- Wants more influence than a traditional Property Management role offers
- Is ready to step into a position where they'll help shape both client outcomes and the future direction of the business
If you're looking for a role where you'll have real influence, genuine autonomy and the opportunity to help shape a growing business, I'd be happy to tell you more.
Associate Director - CRM Lead (Property Management) in London employer: Madison Berkeley
Join a leading independent property consultancy in Central London, where you will thrive in a collaborative environment that values your contributions and offers genuine career progression. With a focus on high-quality client relationships and a diverse portfolio of commercial assets, this role provides the perfect opportunity to make a meaningful impact while enjoying a supportive team culture and competitive salary.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director - CRM Lead (Property Management) in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Madison Berkeley.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Madison Berkeley? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Madison Berkeley's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Associate Director - CRM Lead (Property Management) in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Associate Director - CRM Lead (Property Management) role at Madison Berkeley, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Madison Berkeley
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Madison Berkeley operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Madison Berkeley. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Madison Berkeley.
