At a Glance
- Tasks: Ensure safety and security at Queen Victoria Hospital through patrols and monitoring.
- Company: Join a respected healthcare environment with a focus on safety.
- Benefits: Competitive pay, flexible shifts, ongoing training, and a supportive team.
- Other info: Opportunity for career growth in a dynamic and professional environment.
- Why this job: Make a real difference in a vital healthcare setting while developing your skills.
- Qualifications: SIA Licence required; strong communication and customer service skills essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Queen Victoria Hospital East Grinstead, RH19 3DZ, Sussex
Shift Patterns:
- Full-Time Position: Monday to Sunday shift pattern available, Day shifts: 07:00 - 19:00, Average: 72 hours per week
- Part-Time Position: Flexible shifts available (days & nights), 12-hour shifts, Must be flexible to cover both day and night shifts
Key Responsibilities:
- Provide a professional and approachable security presence at all times
- Carry out internal and external patrols across the hospital site
- Monitor CCTV systems in compliance with GDPR regulations
- Control access and prevent unauthorised entry
- Respond to alarms, incidents, and emergency situations
- Assist with evacuations and liaise with emergency services when required
- Complete incident reports and maintain accurate records
- Conduct searches where required in line with procedures
- Manage keys, passes, and access control systems
- Support staff, patients, and visitors with guidance and assistance
- Ensure fire exits and safety equipment are maintained and accessible
- Handle disruptive behaviour and escort individuals off-site if necessary
Security Operations & Patrols:
- Car Park Patrols: Hourly checks for safety, parking compliance, and hazards
- Perimeter Patrols: Every 2 hours to monitor access points and boundaries
- Internal Patrols (Night): Every 3 hours across wards and restricted areas
- Emergency Response: Immediate response to alarms or incidents
Car Park Duties:
- Direct traffic during busy periods
- Maintain clear access for emergency vehicles
- Monitor and report unsafe or illegal parking
- Assist vulnerable or disabled visitors
- Report damage, theft, or maintenance issues
Lock-Up & Unlock Duties:
- Officers are responsible for securing and opening key areas across the hospital site, including:
- Nightly lock-up of departments, gates, entrances, and restricted zones
- Daily unlocking of access points (typically from 05:30 hrs)
- Ensuring compliance with weekend and Bank Holiday procedures
Essential Requirements:
- Valid SIA Licence (Door Supervisor or Security Guarding)
- Strong communication and customer service skills
- Ability to remain calm under pressure
- Flexible and reliable approach to shift work
- Ability to work independently and as part of a team
- Physically able to carry out patrol duties
Desirable Skills:
- Previous experience in a healthcare or hospital environment
- First Aid qualification
- Experience using CCTV and access control systems
What We Offer:
- Competitive rates of pay
- Flexible working patterns
- Opportunity to work in a respected healthcare environment
- Ongoing training and development
- Supportive team environment
Additional Information:
This role may involve lone working depending on shift patterns. Security Officers must maintain strict confidentiality and professionalism at all times due to the sensitive nature of the environment.
Security Operative Queen Victoria East Grinstead employer: Madigan Gill Ltd
At Queen Victoria Hospital in East Grinstead, we pride ourselves on being an excellent employer, offering competitive pay and flexible working patterns that cater to both full-time and part-time Security Operatives. Our supportive team environment fosters professional growth through ongoing training and development, ensuring that our staff are well-equipped to provide a vital security presence in a respected healthcare setting.
StudySmarter Expert Advice🤫
We think this is how you could land Security Operative Queen Victoria East Grinstead
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We think you need these skills to ace Security Operative Queen Victoria East Grinstead
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Madigan Gill Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Madigan Gill Ltd.
How to prepare for a job interview at Madigan Gill Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Madigan Gill Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Madigan Gill Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Madigan Gill Ltd.
