At a Glance
- Tasks: Manage logistics and construction security contracts while ensuring client satisfaction.
- Company: Join MadiganGill Resource Limited, a leader in logistics security.
- Benefits: Enjoy a competitive salary, career progression, and ongoing training.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Be the key contact for clients and make a real impact in security management.
- Qualifications: Experience in security, strong communication, and organisational skills required.
The predicted salary is between 40000 - 40000 £ per year.
MadiganGill Resource Limited is seeking an experienced and professional Account Manager to oversee logistics and construction-related security contracts. The successful candidate will act as the main point of contact for clients, ensuring high standards of service delivery, operational performance, and client satisfaction across allocated sites. The role requires a proactive individual with strong communication, organisational and operational skills, capable of managing client expectations while supporting the wider operational team.
Key Responsibilities
- Build and maintain strong working relationships with clients across allocated logistics and construction security contracts
- Attend client meetings and site visits on a regular basis - weekly/biweekly
- Present monthly operational reports, including KPIs, performance updates, incidents, staffing levels, and service improvements
- Ensure all contractual requirements and client expectations are consistently met
- Support the Operations Director with operational and administrative tasks as required
- Assist with mobilisation of new contracts and ongoing operational improvements
- Monitor officer performance, attendance, welfare and site standards
- Conduct regular audits, inspections and compliance checks across sites
- Investigate incidents and ensure reports are completed accurately and within required timescales
- Assist with rota management, recruitment support and staffing coverage where required
- Maintain accurate records and ensure all compliance documentation is up to date
- Liaise with clients, site teams and internal departments professionally and effectively
Essential Requirements
- Valid SIA Licence
- Previous experience within the security industry
- Strong client management and communication skills
- Good understanding of logistics and/or construction environments
- Ability to present operational figures and KPI data professionally
- Strong organisational and administrative skills
- CSCS Card
Desirable Requirements
- Construction site experience and knowledge
- Knowledge of Biosite and MSite systems advantageous
- Experience working within logistics security operations
Personal Attributes
- Professional and approachable manner
- Strong attention to detail
- Ability to work independently and manage priorities
- Reliable, proactive and solutions focused
- Strong leadership and people management skills
Benefits
- Company laptop and mobile phone
- Career progression opportunities
- Ongoing training and development
- Company pension scheme
Account Manager employer: Madigan Gill Ltd
MadiganGill Resource Limited is an exceptional employer, offering a dynamic work environment where Account Managers can thrive in the logistics and construction security sectors. With a strong emphasis on career progression, ongoing training, and a supportive culture, employees are empowered to develop their skills while maintaining high standards of service delivery. The company also provides essential tools such as a laptop and mobile phone, ensuring that team members are well-equipped to excel in their roles across various client sites.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and security sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their operations and challenges, so you can showcase how your skills align with their needs. We want you to stand out as the perfect fit!
✨Tip Number 3
Practice your communication skills! As an Account Manager, you'll need to present reports and updates clearly. Grab a friend or family member and do some mock presentations to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in logistics and security, and don’t forget to showcase your client management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description and show us your passion for the industry.
Showcase Your Communication Skills:As an Account Manager, strong communication is key. In your application, demonstrate your ability to communicate effectively. Whether it's through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive – a quality we love!
How to prepare for a job interview at Madigan Gill Ltd
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the logistics and construction security sectors. Familiarise yourself with common challenges and trends in these industries, as well as the specific services MadiganGill Resource Limited offers. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively managed client relationships in the past. Think about times when you had to present operational figures or KPIs, and be ready to discuss how you ensured client satisfaction while meeting their expectations.
✨Be Proactive and Solutions-Focused
During the interview, highlight your proactive approach to problem-solving. Share specific instances where you've identified issues before they escalated and implemented solutions. This will resonate well with the company's need for someone who can manage client expectations and support operational improvements.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you. Ask about their approach to client management and how they measure success in this role.
