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For Companies At a Glance
- Tasks: Manage projects and deliver creative solutions for a diverse portfolio of clients.
- Company: Join a dynamic studio known for its innovative approach and strong client relationships.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Why this job: Be at the forefront of creativity while building lasting client partnerships.
- Qualifications: 2 years' experience in account management and strong communication skills.
- Other info: Collaborative culture with a focus on personal development and team success.
The predicted salary is between 36000 - 60000 £ per year.
WE'RE LOOKING FOR ORGANISATION, AMBITION & EXCEPTIONAL COMMUNICATION
As an Account Manager, you are responsible for the effective management and delivery of projects, ensuring the best creative solutions across a designated portfolio of clients are achieved in the most efficient, profitable and imaginable way for the Studio. You must be creatively minded and understand how to carefully balance the flexibility required of a business with creativity at its core, alongside the rigour and strong organisational skills which some of our clients can expect. You will have the ability to nurture strong partnerships with clients, managing their expectations accordingly.
RESPONSIBILITIES
- Work hand-in-glove with the Creative team to actively ensure the best creative solutions are delivered against each client brief. You will have the ability to motivate people around you; both colleagues and clients, earning their trust and confidence.
- Run and manage a number of projects in the Studio totalling circa £600k-1 million per annum. You will be responsible for the allocation, planning and forecasting of all projects within your portfolio, ensuring they are set up for success from the outset.
- Support the Senior Account Manager / Account Director (who will be the project lead) on larger and/or more complex projects to ensure all aspects of the day-to-day are executed efficiently and effectively.
- Work with the Resource Manager and Creative team to ensure the right team and right timeline is in place. You will approach this sensitively and intelligently to allow for profitability whilst protecting the creative process.
- Be accountable for your project commercials, with the ability to accurately scope, plan and deliver your projects on time and on budget.
- Track and report on the financial status of your projects against their current estimate, providing WIP weekly performance status updates to Management.
- Highlight potential overruns before they occur and proactively work with the business to reduce them.
- Appropriately escalate and aim to resolve any financial issues as they happen.
- Conduct project wash-ups, sharing relevant findings with the wider team, and owning any improved ways of working identified.
- Build strong and lasting relationships with our clients, maintaining regular contact to keep them updated on overall project progress, highlighting any potential delays or scope for overspend. You will respond with speed and assurance to their requests.
- Spot problems before they occur, finding solutions or escalating to more senior colleagues (where appropriate) in a timely manner.
- Support new business on writing proposals and casting a team to suit your projects. You will also be accountable for creating proposals from scratch (dependent on project size), seeking approval from Senior Account Managers where required.
- Safeguard internal processes that protect Made Thought's unique culture and creative output.
SKILLS & EXPERIENCE
- Circa 2 years' experience managing large scale accounts.
- A rich portfolio of client relationships across multiple sectors, with proven experience of successfully nurturing and growing client relationships.
- The ability to work seamlessly with others, leading by example and getting stuck in where needed.
- Bring demonstrable experience in developing and motivating teams, supporting people to reach their potential.
- Be able to balance the big picture with the detail, being able to think ahead and prioritise the workload for both yourself and the team.
- Be a strong problem solver who does so with diplomacy and charm, and who considers the best outcomes for both client & agency.
- Have the ability to build trust within teams and inspire others.
- Exceptional standard of written and oral communication.
Account Manager in London employer: Made Thought
Contact Detail:
Made Thought Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or clients on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your creativity shine through. Share your ideas and how you approach problem-solving. Remember, they want to see how you fit into their culture, so be yourself!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle client challenges or project overruns. Practise your responses so you can demonstrate your problem-solving skills and ability to manage expectations effectively.
✨Tip Number 4
Don’t forget to follow up! After interviews or meetings, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Show Off Your Communication Skills: As an Account Manager, exceptional communication is key. Make sure your application reflects this by being clear and concise. Use engaging language that showcases your personality while still being professional.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience in managing large-scale accounts and nurturing client relationships. We want to see how you can bring your unique skills to our team.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple projects efficiently. In your application, give examples of how you've successfully managed projects in the past, including any tools or methods you used to stay organised.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Made Thought
✨Know Your Clients
Before the interview, research the company’s key clients and their projects. Understanding their portfolio will help you demonstrate how your experience aligns with their needs and how you can nurture those relationships effectively.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed large-scale accounts in the past. Highlight your ability to plan, allocate resources, and keep projects on track, as these are crucial for the role of an Account Manager.
✨Demonstrate Creative Problem-Solving
Think of instances where you’ve successfully solved problems for clients or within your team. Share these stories during the interview to showcase your ability to balance creativity with practicality, which is essential for this position.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. Since exceptional communication is a key requirement, consider doing mock interviews with friends or using video recordings to refine your delivery and ensure you come across as assured and professional.
