At a Glance
- Tasks: Create user-centred content for impactful public sector projects.
- Company: Join Made Tech, a mission-driven tech company improving society through design.
- Benefits: Enjoy 30 days holiday, flexible hours, remote work, and paid counselling.
- Other info: Be part of a supportive community with excellent career development opportunities.
- Why this job: Make a real difference in the public sector while growing your design skills.
- Qualifications: Experience in content design and a passion for user-centred approaches.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid working from any UK Office Hub (Bristol / London / Manchester / Swansea). Must be eligible for UK Security Clearance.
Made Tech wants to positively impact the future of the country by using technology to improve society. We believe being design-led can create positive outcomes in the public sector, through critical services enabled by technology. We are building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery.
A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously, influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that’s informed by their experience, best practice and evidence, and meets the client’s objectives as well as user needs. They are visible contributors to a healthy user-centred design (UCD) community and culture at Made Tech. They report to a Lead Content Designer.
Key Responsibilities
As a Senior Content Designer, you will:
- Assure the quality of content delivery within your service team and contribute to Made Tech’s content design standards.
- Be accountable for the production of high quality, user-centred content.
- Help delivery teams get a shared understanding of problems to solve and ideas to test.
- Have good knowledge of how to make services accessible to everyone.
- Audit services to identify accessibility issues with content.
- Have thorough knowledge of the government Service Standard and how to meet it through content design best practice.
- Demonstrate good habits for sharing and improving content.
- Demonstrate experience in creating, iterating, managing and overseeing content across multiple channels.
- Encourage teams to review and evaluate the effectiveness of processes and systems, and support them to iterate for improvements.
- Build relationships with clients, earning their trust and understanding their needs.
- Identify opportunities for new work.
- Support the hiring and onboarding of content designers.
- Contribute to a safe, supportive, healthy community of practice.
- Represent content design publicly and internally.
Skills, Knowledge and Expertise
We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We’ve recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
Here are some of our most popular benefits listed below:
- 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays.
- Flexible Working Hours - we are flexible with what hours you work.
- Flexible Parental Leave - we offer flexible parental leave options.
- Remote Working - we offer part time remote working for all our staff.
- Paid counselling - we offer paid counselling as well as financial and legal advice.
If successful, you will be required to undertake an SC clearance.
About Made Tech
Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.
Senior Content Designer in Swansea employer: Made Tech
Made Tech is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that empowers employees to make a real impact in the public sector. With a strong focus on professional development, you will have the opportunity to mentor junior analysts and enhance your technical skills while working on meaningful projects that protect sensitive public data. Our generous benefits package, including 30 days of holiday and flexible working arrangements, ensures a healthy work-life balance, making Made Tech a truly rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Content Designer in Swansea
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Made Tech on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best content design work. Make sure it’s user-centred and demonstrates how you’ve tackled complex projects. This will help you stand out during interviews.
✨Tip Number 3
Get familiar with the government Service Standard. Brush up on how your experience aligns with it, as this will show you understand the public sector's needs and can contribute effectively to Made Tech’s mission.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you’re unsure about meeting every requirement, we want to hear from you. Plus, an informal chat with our talent team can help clarify any doubts before you hit that apply button.
We think you need these skills to ace Senior Content Designer in Swansea
Some tips for your application 🫡
Show Your Passion for Design:When writing your application, let your enthusiasm for user-centred design shine through. We want to see how you can positively impact the public sector with your skills and experience.
Tailor Your Content:Make sure to customise your application to highlight relevant experiences that align with our mission at Made Tech. Show us how your past work has prepared you for this role and how you can contribute to our community.
Be Clear and Concise:We appreciate clarity in communication. Keep your application straightforward and to the point, ensuring that your key achievements and skills are easy to spot. This will help us understand your fit for the role quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role directly. We can’t wait to hear from you!
How to prepare for a job interview at Made Tech
✨Know Your Content Design Inside Out
Before the interview, brush up on your knowledge of user-centred design principles and best practices. Be ready to discuss how you've applied these in past projects, especially in complex or large-scale services. This will show that you can hit the ground running.
✨Showcase Your Accessibility Awareness
Since accessibility is key in content design, prepare examples of how you've identified and resolved accessibility issues in your previous work. Highlight your understanding of the government Service Standard and how you’ve ensured compliance in your content.
✨Demonstrate Your Mentoring Skills
As a Senior Content Designer, you'll be expected to influence and mentor others. Think of specific instances where you've guided team members or contributed to a healthy UCD community. This will illustrate your leadership potential and collaborative spirit.
✨Build Rapport with the Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their design processes and challenges. This not only shows your interest but also helps you gauge if Made Tech is the right fit for you.
