At a Glance
- Tasks: Lead transformative projects that make a real difference in public services.
- Company: Join Made Tech, a forward-thinking company dedicated to improving society through technology.
- Benefits: Enjoy 30 days holiday, flexible parental leave, and remote working options.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Be part of a team that drives meaningful change in the public sector.
- Qualifications: Experience in digital transformation and strong stakeholder engagement skills required.
The predicted salary is between 55000 - 65000 € per year.
Hybrid working: Client-site/office 1-2 days per week (London, Bristol, Manchester, Swansea)
Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design‑led can create positive outcomes in the public sector through critical services enabled by technology. Our Senior Strategy & Change Practitioners are responsible for delivering on strategically significant client engagements across our portfolio of public sector clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong practice skills and subject matter expertise, excellent leadership, a clear vision of lasting and effective change in a public sector environment, and the ability to translate meaningful strategy into effective implementation.
We expect our Senior Strategy & Change Practitioner to bring all of this and to enthuse our multidisciplinary teams, and clients with the same passion.
About the role
Senior Strategy & Change Practitioners help teams deliver lasting, valuable change. They design, shape, and deliver approaches to change and strategy development. The role will identify, evaluate and recommend options, working closely with client partners and delivery teams. The role holder will be confident in engaging clients at all levels, and experienced at tailoring communication to stakeholders’ needs and working with them to build relationships. Strategy and Change Seniors have experience in working in digital transformation programmes with multidisciplinary teams including product, delivery, User Centred Design, and technical roles. They prepare the business for the changes delivered by the project, act as a bridge between the project and business users, and ensure that activities are planned and completed to help the business implement the agreed change and realise the benefits. The role works within complex business scenarios, translating business drivers, goals and constraints into business outcomes, to define required capabilities that will enable our clients to expedite organisational change.
Key responsibilities
- Supports a Strategy and Change Lead to design and implement change approaches and lead business change activities
- Provides advice and support to our teams and our clients, helping to shape design and delivery of transformation initiatives covering a wide range of topics: cost reduction, workforce transformation, new operating models, customer/user experience strategy, business change communication & enablement, AI/data transformation, and supporting the creation of business cases and relevant proposals for change
- Identifies and classifies stakeholders, ensuring their inclusion in the stakeholder engagement plan, and leads engagement through developing communication products
- Identifies, qualifies and updates business readiness criteria across areas of responsibility before implementation
- Devises ways to track adoption and reports to senior stakeholders
- Familiar with a range of strategy frameworks and can apply them to the client context for the best outcomes
- Champions best practices and provides expert advice to team members and the Strategy & Design community
- Assesses and understands the impact on stakeholders to enhance their adoption of the change
- Identifies new business opportunities and raises them with delivery and account teams, providing strategy and change responses for bids and proposals
- Helps to promote better integration of the Strategy and Change practice across Made Tech
- Contributes to the Advisory and Change practice through developing tools, templates, and training
Skills, knowledge and expertise
- Transformation: Experience of working in a transformation team to deliver valuable, lasting change. Able to combine an understanding of digital technologies with the ability to manage, interpret and utilise data to make informed decisions, improve efficiency and achieve outcomes and benefits. Working knowledge of best practice change methodologies. Working knowledge of business transformation and strategy frameworks and methodologies. Ability to create compelling visions and maintain roadmaps for change. Familiarity with how change happens in the Public Sector, for example the GDS Service Manual.
- Consulting: Clearly articulates client ambitions, collecting insight, delivering analysis and problem resolution. Ability to collect, evaluate and recommend options for transformation. Ability to identify and amend appropriate frameworks and methodologies to enable a consistent and efficient approach to delivery at all stages of the lifecycle. Willingness to build knowledge of wider Strategy and Design capabilities – business analysis, service design, product management, experience design.
- Organisational Change Management: Executes a change management approach and plan in collaboration with sponsors, users and project teams. Creates and implements action plans to ensure everything is ready for the change before going live. Gathers feedback to allow timely improvements to the change management plan and approach, assesses risks and takes preventative action. Ability to systematically identify and monitor risks and issues, planning how to mitigate or respond to those risks and issues and implementing the responses. Desirable: experience of applying behavioural insights to public sector work.
- Stakeholder Relationship Management: Ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests. Comfortable offering alternatives to stakeholders. Supports business decision‑making processes; captures and disseminates technical and business information.
Key measures
- Delivery of good public services for users with clients
- Delivery and adoption of good public services for users with clients, shown through relevant measures – for example data, metrics, KPIs or the passing of service standards
- Personal performance is aligned with DDaT and SFIA grade, evidenced through peer feedback
- Client Focus
- Drive to Deliver
- Learning and Mentoring
- Experienced in their Profession
- Facilitation
- Thinking through Making
Benefits
- 30 days holiday – paid annual leave plus bank holidays (pro rata)
- Flexible parental leave options
- Remote working – part‑time remote working for all staff
- Paid counselling and financial and legal advice
Senior Strategy & Change Practitioner employer: Made Tech
Made Tech is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a flexible hybrid working model across vibrant cities like London, Bristol, Manchester, and Swansea. With a strong commitment to using technology for social good, employees are empowered to make a meaningful impact in the public sector while enjoying generous benefits such as 30 days of annual leave, remote working options, and access to counselling services. The collaborative work culture fosters innovation and continuous learning, making it an ideal environment for those passionate about driving positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Strategy & Change Practitioner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and how your skills can contribute to their goals. Tailor your responses to show how you can help them deliver lasting change in the public sector.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in transformation and stakeholder management clearly. This will boost your confidence and help you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at Made Tech. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Senior Strategy & Change Practitioner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in strategy and change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Impact:When detailing your past roles, focus on the tangible outcomes of your work. We want to see how you've delivered lasting change and improved processes in previous positions.
Engage with Our Values:Familiarise yourself with Made Tech's mission to improve society through technology. Reflect this understanding in your application to demonstrate that you're aligned with our goals and culture.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures it reaches the right people and gives you a chance to explore more about us and the role.
How to prepare for a job interview at Made Tech
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities and skills outlined in the job description. Brush up on your knowledge of transformation methodologies and public sector frameworks, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to deliver lasting change and manage stakeholder relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Engage with Enthusiasm
Demonstrate your passion for the role and the impact of technology on society. Be ready to discuss how you can enthuse multidisciplinary teams and clients, showing that you’re not just a fit for the role but also a great cultural match.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to strategy and change. This shows your genuine interest in the role and helps you gauge if the company aligns with your values and career goals.
