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- Tasks: Design user-centred content for public sector services with minimal support.
- Company: Made Tech uses technology to improve society and supports a design-led approach.
- Benefits: Enjoy 30 days holiday, flexible hours, remote work, and paid counselling.
- Why this job: Join a community of designers making a real impact in the public sector.
- Qualifications: Experience in content design and knowledge of accessibility and government standards required.
- Other info: Open to informal chats about the role before applying.
The predicted salary is between 43000 - 67000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Delivery & Practices
Employment Type: Permanent
Location: Any UK Office Hub (Bristol / London / Manchester / Swansea)
Compensation: GBP 50,000 - GBP 60,000 / year
Description: Made Tech wants to positively impact the future of the country by using technology to improve society. We believe being design-led can create positive outcomes in the public sector, through critical services enabled by technology. We are building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery.
A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously, influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that's informed by their experience, best practice and evidence, and meets the client's objectives as well as user needs. They are visible contributors to a healthy user-centred design (UCD) community and culture at Made Tech. They report to a Lead Content Designer.
Key Responsibilities
- Assure the quality of content delivery within your service team and contribute to Made Tech's content design standards.
- Be accountable for the production of high quality, user-centred content.
- Help delivery teams get a shared understanding of problems to solve and ideas to test.
- Have good knowledge of how to make services accessible to everyone.
- Audit services to identify accessibility issues with content.
- Have thorough knowledge of the government Service Standard and how to meet it through content design best practice.
- Demonstrate good habits for sharing and improving content.
- Demonstrate experience in creating, iterating, managing and overseeing content across multiple channels.
- Encourage teams to review and evaluate the effectiveness of processes and systems, and support them to iterate for improvements.
- Build relationships with clients, earning their trust and understanding their needs.
- Identify opportunities for new work.
- Manage less experienced content designers.
- Support the hiring and onboarding of content designers.
- Contribute to a safe, supportive, healthy community of practice.
- Represent content design publicly and internally.
Skills, Knowledge and Expertise
You can find the full job description about the role on our handbook here: At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies.
Benefits
We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
Here are some of our most popular benefits listed below:
- 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays.
- Flexible Working Hours - we are flexible with what hours you work.
- Flexible Parental Leave - we offer flexible parental leave options.
- Remote Working - we offer part time remote working for all our staff.
- Paid counselling - we offer paid counselling as well as financial and legal advice.
If successful, you will be required to undertake an SC clearance.
Senior Content Designer employer: Made Tech
Contact Detail:
Made Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Content Designer
✨Tip Number 1
Familiarise yourself with the government Service Standard and how it applies to content design. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to meeting client objectives and user needs.
✨Tip Number 2
Engage with the UCD community by attending relevant workshops or webinars. This will not only enhance your knowledge but also expand your network, making it easier to build relationships with potential colleagues at Made Tech.
✨Tip Number 3
Showcase your experience in creating user-centred content across multiple channels. Prepare examples of your work that highlight your ability to iterate and manage content effectively, as this is a key responsibility for the Senior Content Designer role.
✨Tip Number 4
Consider reaching out to the talent team for an informal chat about the role. This can provide you with valuable insights into what they are looking for and help you tailor your approach when applying through our website.
We think you need these skills to ace Senior Content Designer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Senior Content Designer position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Experience: In your CV and cover letter, provide specific examples of your previous work that demonstrate your ability to create user-centred content. Mention any relevant projects where you influenced design decisions or mentored others.
Highlight Accessibility Knowledge: Given the emphasis on accessibility in the job description, make sure to include any experience you have with creating accessible content. Discuss how you've identified and resolved accessibility issues in past projects.
Express Your Passion for Design: Convey your enthusiasm for design-led approaches and how they can positively impact public services. Share your thoughts on the importance of user-centred design and how you’ve contributed to fostering a healthy design community.
How to prepare for a job interview at Made Tech
✨Showcase Your User-Centred Design Skills
As a Senior Content Designer, it's crucial to demonstrate your understanding of user-centred design principles. Prepare examples of how you've created content that meets user needs and aligns with best practices. Be ready to discuss specific projects where you influenced design outcomes.
✨Familiarise Yourself with Accessibility Standards
Given the importance of accessibility in this role, ensure you have a solid grasp of accessibility standards and how they apply to content design. Be prepared to discuss any audits you've conducted or improvements you've made to enhance accessibility in your previous work.
✨Demonstrate Leadership and Mentorship Experience
Highlight your experience in mentoring less experienced designers and leading content initiatives. Share specific instances where you've guided teams or contributed to a community of practice, as this aligns with the responsibilities of the role.
✨Understand the Government Service Standard
Research the government Service Standard and be ready to discuss how you've applied its principles in your past work. This knowledge will show your commitment to meeting client objectives and adhering to best practices in content design.
