At a Glance
- Tasks: Grow strategic accounts in the health sector and tackle client challenges with innovative solutions.
- Company: Join Made Tech, a leader in human-centred technology for public services.
- Benefits: Enjoy 30 days holiday, flexible parental leave, remote work, and paid counselling.
- Other info: Be part of a diverse team committed to improving public services through technology.
- Why this job: Make a real difference in healthcare while developing your career in a supportive environment.
- Qualifications: Proven track record in account growth and strong networking skills required.
The predicted salary is between 36000 - 60000 £ per year.
Location: Bristol, London, Manchester or Swansea with hybrid-working policy
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About the role
As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors, specifically in Health. You’ll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them.
For over 15 years we’ve been delivering health and care digital transformation across national, regional and local organisations. Whether it’s legacy modernisation, data and AI or a new digital health product or service, you’ll be joining with a deep level of expertise and care for what they do.
You will report to our Industry Director for Health and lead on the creation and execution of a strategic account plan for each of your clients. You’ll work with the account teams and staff on the ground to ensure we’re making strong progress towards our strategic growth goals in your accounts.
You’ll develop a razor-sharp understanding of your clients' business problems, public sector challenges, department policies and Made Tech’s value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity.
You will be expected to identify specific sales opportunities within your accounts and proactively take new ideas to your clients, as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You’ll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which will range from £5M to £20M depending upon client portfolio. You will be expected to exceed your targets every year.
You’ll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You’ll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client’s organisation.
Working in conjunction with Finance, you’ll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are in line with the wider business guidelines.
Key responsibilities
- Expert in your Client's Business
- Expert in Made Tech Capabilities & Services
- Leading Account Teams
- Outreach and Networking
Skills, knowledge and expertise
You will have:
- A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders.
- Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors.
- Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth.
- A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets.
- An appreciation and knowledge of technology delivery, agile methodologies, etc.
- Broad technology experience and a sound awareness of technology and public sector trends and policies.
- Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients.
- Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level.
- Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders.
- NHS and public sector healthcare experience and existing relevant networks would be essential to the role.
At this point, we hope you’re feeling excited about Made Tech and the job opportunity. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying.
We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application.
Life at Made Tech
We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity.
We are always listening to our growing teams and evolving the benefits available to our people. As we scale, so do our benefits. We’ve recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan.
Here are some of our most popular benefits listed below:
- 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
- Flexible Parental Leave - we offer flexible parental leave options
- Remote Working - we offer part time remote working for all our staff
- Paid counselling - we offer paid counselling as well as financial and legal advice
Client Partner - Health in Manchester employer: Made Tech
Made Tech is an exceptional employer that champions a flexible work culture, allowing you to balance your professional and personal life while making a meaningful impact in the public sector. With a strong focus on employee growth, we offer continuous development opportunities and a collaborative environment where your leadership skills can thrive. Join us to be part of a team dedicated to delivering excellence and enhancing service quality across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner - Health in Manchester
✨Tip Number 1
Get to know the company inside out! Research Made Tech's projects in the health sector and understand their values. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to client partnerships in health. Think about how you can demonstrate your expertise and past successes in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, if you have any questions, our talent team is just an email away for a chat!
We think you need these skills to ace Client Partner - Health in Manchester
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the role and what we’re all about at Made Tech. Dive into our mission and values, and think about how your experience aligns with our goals in the health sector.
Tailor Your Application:Don’t just send a generic CV and cover letter! Customise your application to highlight your relevant skills and experiences that match the Client Partner role. Show us how you can help grow our strategic accounts in health.
Be Authentic:We want to hear your voice! Write in a way that feels natural to you. Share your passion for technology and public services, and let us know why you’re excited about the opportunity to work with us.
Apply Through Our Website:Make sure to apply directly through our website. It’s the best way for us to receive your application and get you in touch with our talent team for any support you might need during the process.
How to prepare for a job interview at Made Tech
✨Know Your Client's Business
Before the interview, dive deep into understanding the health sector and the specific challenges your potential clients face. Familiarise yourself with Made Tech’s impact in the industry and be ready to discuss how you can help address these challenges.
✨Master the Value Proposition
Be clear on Made Tech’s capabilities and services. Prepare to articulate how these can solve client problems and differentiate from competitors. This will show that you’re not just knowledgeable but also strategic in your approach.
✨Showcase Your Networking Skills
Highlight your experience in building relationships with senior stakeholders. Be prepared to share examples of how you've successfully networked in the past and how you plan to expand your influence within client organisations.
✨Prepare for Commercial Conversations
Since you'll be managing account profitability and negotiating contracts, brush up on your commercial acumen. Think about how you would approach discussions around rate cards and contractual terms, and be ready to demonstrate your negotiation skills.
