Senior Service Designer - Public Services, Remote in London

Senior Service Designer - Public Services, Remote in London

London Full-Time 53192 - 65012 £ / year (est.) Working from home possible
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At a Glance

  • Tasks: Lead innovative public service design and shape strategies for impactful outcomes.
  • Company: Join Made Tech, a forward-thinking company transforming public services.
  • Benefits: Enjoy remote work, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with senior leaders and tackle complex challenges in a dynamic environment.
  • Why this job: Make a real difference in public services while mentoring a passionate design team.
  • Qualifications: Experience in service design and strong facilitation skills required.

The predicted salary is between 53192 - 65012 £ per year.

Made Tech is seeking a Senior Service Designer to lead end-to-end public service design across policy, technology, and organisational change in the UK. You will shape service strategy, map journeys, and mentor a growing Design practice, delivering measurable outcomes for citizens and government partners.

You will work across online and offline channels, collaborate with senior leaders, and help win new work by applying systems thinking and strong facilitation to complex policy and service.

Senior Service Designer - Public Services, Remote in London employer: Made Tech

Made Tech is an exceptional employer that fosters a collaborative and innovative work culture, where designers, researchers, and product professionals come together to make a meaningful impact in the public sector. With a strong emphasis on employee growth through mentorship and agile practices, team members are empowered to drive high-impact outcomes while enjoying the benefits of a supportive community dedicated to user-centred service delivery.

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Contact Details:

Made Tech Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Service Designer - Public Services, Remote in London

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Made Tech for a Senior Service Designer - Public Services, Remote, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Made Tech before they go live!

We think you need these skills to ace Senior Service Designer - Public Services, Remote in London

Service Design
End-to-End Design
Policy Understanding
Organisational Change
Journey Mapping
Mentoring
Systems Thinking

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Service Designer - Public Services, Remote at Made Tech, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Made Tech does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Made Tech. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Made Tech.

How to prepare for a job interview at Made Tech

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Made Tech, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Made Tech might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Made Tech!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Made Tech is looking for.