At a Glance
- Tasks: Design and improve public services using innovative service design methods.
- Company: Join Made Tech, a forward-thinking company dedicated to enhancing society through technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on community and impactful outcomes.
- Why this job: Make a real difference in public services and shape the future of technology in society.
- Qualifications: Expertise in service design and strong strategic thinking skills.
The predicted salary is between 55000 - 65000 £ per year.
hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role.
Senior Service Designers at Made Tech are expert practitioners who specialise in understanding, designing, and improving end-to-end public services. We are looking for an expert who can operate strategically and tactically across the full-service lifecycle, from initial policy intent to digital delivery and organisational change. Success in this role means using a systemic, Service Design approach to deliver positive, measurable outcomes for citizens and the public sector.
Made Tech wants to positively impact the country's future by using technology to improve society. We believe a Service Design-led approach is crucial for creating positive outcomes in the public sector, ensuring critical services - enabled by technology - are cohesive, accessible, and efficient across all channels. You will be instrumental in maturing our community of designers and researchers to meet the growing demand for systemic, service-led delivery.
Senior Service Designers are expert Service Practitioners able to develop new and novel, service-centred approaches to highly complex challenges, based on fundamental design and public service principles.
We expect the role holder to be a strategic thinker able to facilitate conversations with senior stakeholders to build understanding and alignment and help deliver intended outcomes and impact.
Take the initiative and be fully responsible for defining the Service Design approach from first principles, proposing alternative ways to deliver complex service improvements. Define what ‘good’ end-to-end service design looks like on an engagement, enabling and holding cross-functional teams to.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer (London)
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Made Tech. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Made Tech, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Made Tech inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Senior Service Designer (London)
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Made Tech. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Made Tech.
How to prepare for a job interview at Made Tech
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
