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For Companies At a Glance
- Tasks: Lead product teams to design user-centred services that improve society.
- Company: Join Made Tech, a forward-thinking tech company focused on public service innovation.
- Benefits: Enjoy 30 days holiday, flexible working hours, and remote work options.
- Why this job: Make a real difference in public services while developing your leadership skills.
- Qualifications: Experience in product management and a passion for user-centred design.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
About the role
We are building a community of designers, researchers and product professionals to support the public sector's growing demand for a user-centred, design and product led approach to how services are delivered. As a Lead Product Manager, reporting to the Discipline Head, you’ll enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline.
You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes. You might be the most senior person on the team, so we are looking for people who are self-starters and who can model leadership in a collaborative and inclusive manner, inspiring the team and stakeholders, and using your influence to shape strategies, roadmaps, scopes and budgets.
You will ensure products and services deliver measurable value by exploring user needs - defined by comprehensive research, organisational needs - defined by the requirements placed upon or introduced by the client, and service needs.
Key responsibilities
- Work on complex engagements and when necessary at programme level for those that are high risk or sensitive.
- Support recruitment, interviewing and onboarding of new team members and line managers up to three Senior Product Managers.
- Provide strategic direction within the community of practice and coach & mentor others.
- Apply Agile and Lean practices, innovate, and advocate for best approaches.
- Provide expert consultancy to stakeholders and lead on the development of guidance on all UCP services.
- Own financial and strategic aspects of product management.
- Drive success through the full product life cycle and operational management.
- Anticipate & solve problems and build problem-solving capabilities in others.
- Lead product and strategic ownership, ensuring user needs are met.
Skills, knowledge and expertise
- Experience in helping grow product teams through community, hiring and line management.
- Excellent understanding and passionate articulation of the value of product and user-centred design.
- Experience and evidence of delivering user centred products and services from ideation through to maintenance phases.
- Experience of assisting to develop product communities of practice as a leader or leading member of a high-performing practice.
- Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects.
- Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline.
- Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users.
- Working within a design consultancy/senior product leadership role in the public sector, health or allied areas.
- Strong empathy and relationship building skills.
At this point, we hope you’re feeling excited about Made Tech and the job opportunity. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying.
An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we’re looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won’t be able to progress your application and we will contact you to let you know why.
Support in applying
If you need this job description in another format, or other support in applying, please email talent@madetech.com.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application.
Life at Made Tech
We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice.
We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We’ve recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
Here are some of our most popular benefits listed below:
- 30 days Holiday - we offer 30 days of paid annual leave
- Flexible Working Hours - we are flexible with what hours you work
- Flexible Parental Leave - we offer flexible parental leave options
- Remote Working - we offer part time remote working for all our staff
- Paid counselling - we offer paid counselling as well as financial and legal advice
Lead Product Manager employer: Made Tech
Contact Detail:
Made Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they align with user-centred design. Show them you’re not just a fit for the role, but for their culture too.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Lead Product Manager role. Use examples that highlight your leadership and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Lead Product Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Product Manager role. Highlight your experience in user-centred design and product management, and show how you can contribute to improving public services.
Showcase Your Leadership Skills: As a Lead Product Manager, you'll need to inspire and guide teams. Use your application to demonstrate your leadership style and provide examples of how you've successfully coached others in previous roles.
Be Authentic: We want to see the real you! Don’t be afraid to share your passion for technology and public service improvement. Authenticity goes a long way in making your application stand out.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, you’ll ensure your application reaches the right people and you can easily track your progress.
How to prepare for a job interview at Made Tech
✨Know Your Product Management Principles
As a Lead Product Manager, it's crucial to demonstrate your understanding of product management practices. Brush up on Agile and Lean methodologies, and be ready to discuss how you've applied these in past roles. This shows you can lead teams effectively and advocate for best practices.
✨Showcase Your User-Centred Approach
Made Tech values a user-centred design philosophy. Prepare examples of how you've delivered user-focused products and services. Be specific about the research methods you used to understand user needs and how that influenced your product decisions.
✨Demonstrate Leadership and Mentorship Skills
Since you'll be guiding teams and mentoring others, come prepared with stories that highlight your leadership style. Discuss how you've coached team members in the past and the impact it had on their development and project outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of complex situations you've faced in previous roles and how you navigated them. This will help you illustrate your strategic thinking and ability to drive successful outcomes.
