Head of Business Analysis and Change
Head of Business Analysis and Change

Head of Business Analysis and Change

Manchester Full-Time 72000 - 88000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to drive business analysis and change for public sector clients.
  • Company: Join Made Tech, a leader in digital transformation for the public sector.
  • Benefits: Enjoy 30 days holiday, flexible hours, remote work, and paid counselling.
  • Why this job: Be part of an innovative team shaping the future of public services.
  • Qualifications: Experience in public sector, leadership, and business analysis required.
  • Other info: Eligibility for security clearance is necessary for this role.

The predicted salary is between 72000 - 88000 £ per year.

Our Head of Business Analysis & Change is responsible for leading a world-class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. The successful candidate will lead the practice to help us develop and support the sale of a set of differentiated offerings covering transformation, business analysis, and change for a wide range of public services. They will develop a team of Business Analysts, Transformation Leads & Change Practitioners to engage with our clients on their business priorities and challenges, and they will guide and monitor client engagements across Made Tech.

This role reports directly to the Head of Strategy & Design Service Line.

Role Profile

Our Head of Business Analysis & Change is a member of the Strategy & Design Service Line leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of both the practice and wider business. You will be responsible for the revenue, margin, and utilization of the practice, collaborating with other practice, service line, industry, and delivery heads to drive excellent services for our Public Sector clients. The right person for this role will do this by combining their technical discipline experience, leadership skills, and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector.

Key Responsibilities

  • Grow the Business Analysis & Change practice at Made Tech (revenue and headcount); develop trusted relationships with our clients to identify specific growth opportunities and proactively take new ideas to our clients to help them solve their biggest problems.
  • Develop joined-up propositions as solutions to client problems; establish Made Tech as an innovator and thought leader in the space.
  • Lead the Business Analysis & Change practice; hire, develop, motivate, and coach a team that understands user/client needs as well as the technology and lasting change that we are delivering across the public sector.
  • Deliver a profitable practice; balance complex client needs with high-performing, suitably leveraged, and cost-effective teams.
  • Help to shape our Service Line and Made Tech; define and articulate the client-facing solutions that support our Industry strategies.
  • Provide subject matter expertise; lead client conversations as a subject matter expert, and guide and support account teams to build strategic plans that leverage the practice capability.
  • Be a trusted advisor; build strategic relationships with C-Level stakeholders across our public sector client base.
  • Oversee our deliveries and drive excellence in our engagements; take a hands-on interest in our client deliveries, guide and mentor our delivery teams.

Skills, Knowledge and Expertise

We are looking for:

  • Public sector knowledge and senior client relationships
  • Leadership skills
  • Practice and commercial skills
  • Business Analysis and Change craft skills
  • Security Clearance

An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application.

Our application process

The process will include an initial call with a member of our talent team, a two-stage interview process with our Strategy & Design team before a final meet with our Managing Director.

Benefits

  • 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
  • Flexible Working Hours - we are flexible with what hours you work
  • Flexible Parental Leave - we offer flexible parental leave options
  • Remote Working - we offer part-time remote working for all our staff
  • Paid counselling - we offer paid counselling as well as financial and legal advice

Head of Business Analysis and Change employer: Made Tech

Made Tech is an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. With flexible working hours, generous parental leave, and a commitment to professional development, we empower our team to thrive while making a meaningful impact in the public sector. Our offices in Bristol, London, Manchester, and Swansea provide a collaborative environment where innovation and client engagement are at the forefront of our mission.
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Contact Detail:

Made Tech Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Business Analysis and Change

✨Tip Number 1

Network with professionals in the public sector and business analysis fields. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients, which can help you understand the current trends and challenges in the sector.

✨Tip Number 2

Familiarise yourself with Made Tech's offerings and recent projects. Understanding our approach to digital transformation and public services will allow you to speak confidently about how your experience aligns with our goals during interviews.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully built and motivated teams in the past. Highlight specific examples where you've driven change and delivered results, as this role requires strong leadership skills.

✨Tip Number 4

Research the key stakeholders in the public sector that you may interact with. Understanding their priorities and challenges will enable you to position yourself as a trusted advisor who can provide valuable insights and solutions.

We think you need these skills to ace Head of Business Analysis and Change

Leadership Skills
Public Sector Knowledge
Business Analysis Expertise
Change Management Skills
Client Relationship Management
Strategic Planning
Team Development and Coaching
Revenue and Margin Management
Proposition Development
Stakeholder Engagement
Problem-Solving Skills
Commercial Acumen
Security Clearance Eligibility
Excellent Communication Skills
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in business analysis and change management. Focus on leadership roles and any public sector experience, as these are crucial for the position.

Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to develop teams and drive growth in a practice. Mention specific examples of how you've successfully led projects or initiatives in the past.

Showcase Your Leadership Skills: Demonstrate your leadership skills by providing examples of how you've motivated and developed teams. Highlight any experience you have in building relationships with C-Level stakeholders.

Highlight Relevant Qualifications: If you have any qualifications related to business analysis, change management, or public sector work, make sure to include them. Also, mention your eligibility for security clearance if applicable.

How to prepare for a job interview at Made Tech

✨Understand the Role and Responsibilities

Make sure you have a clear understanding of the Head of Business Analysis and Change role. Familiarise yourself with the key responsibilities, such as leading a team and developing client relationships. This will help you articulate how your experience aligns with their needs.

✨Showcase Your Leadership Skills

As this role requires strong leadership, be prepared to discuss your previous experiences in managing teams and driving change. Highlight specific examples where you've successfully led projects or initiatives that resulted in positive outcomes.

✨Demonstrate Industry Knowledge

Research the public sector and understand the challenges it faces. Be ready to discuss how your expertise can help address these issues. Showing that you are informed about current trends and challenges will position you as a valuable candidate.

✨Prepare for Client Engagement Scenarios

Since building relationships with C-Level stakeholders is crucial, think of scenarios where you've successfully engaged with clients. Prepare to share these stories, focusing on how you identified their needs and provided effective solutions.

Head of Business Analysis and Change
Made Tech
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  • Head of Business Analysis and Change

    Manchester
    Full-Time
    72000 - 88000 £ / year (est.)

    Application deadline: 2027-06-24

  • M

    Made Tech

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