At a Glance
- Tasks: Grow strategic accounts in the health sector and tackle client challenges with innovative solutions.
- Company: Join Made Tech, a leader in human-centred technology for public services.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a team dedicated to transforming public services through technology.
- Why this job: Make a real difference in health tech while building strong client relationships.
- Qualifications: Experience in account management and a passion for solving client problems.
The predicted salary is between 60000 - 80000 £ per year.
hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role.
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors, specifically in Health. You’ll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them.
For over 15 years we’ve been delivering health and care digital transformation across national, regional and local organisations. Whether it’s legacy modernisation, data and AI or a new digital health product or service, you’ll be joining with a deep level of expertise and care for what they do.
You will report to our Industry Director for Health and lead on the creation and execution of a strategic account plan for each of your clients. You’ll develop a razor-sharp understanding of your clients' business problems, public sector challenges, department policies and Made Tech’s value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity.
You will be expected to identify specific sales opportunities within your accounts and proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You’ll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You will be expected to exceed your targets every year.
You’ll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You’ll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation.
Working in conjunction with Finance, you’ll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are in line with the wider business guidelines.
Key Responsibilities
- Expert in your Client's Business: Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works. Be an expert in GDS ways of working. Regularly meet stakeholders, be a visible presence. Understand the client organisation and who the decision makers are. Attend governance meetings and showcases. Understand our competitors, their profile with the client and their relationships. Build relationships with commercial and portfolio holders to understand their pipeline.
- Expert in Made Tech Capabilities & Services: Understand our USPs and how they differ to competitors. Understand how we work and deliver. Understand what good delivery looks like. Understand Made Tech’s missions and values. Understand Made Tech’s capabilities and how to apply them to clients. Build relationships with capabilities and our delivery teams. Stay current with relevant Made Tech projects, proposals and marketing.
- Trusted Advisor: Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust. Be available, responsive and act fast. Understand reasons, constraints, challenges and impact. Establish facts and summarise (understanding, actions).
- Leading Account Teams: Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities.
Client Partner - Health in Gloucester employer: Made Tech
Made Tech is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that empowers employees to make a real impact in the public sector. With a strong focus on professional development, you will have the opportunity to mentor junior analysts and enhance your technical skills while working on meaningful projects that protect sensitive public data. Our generous benefits package, including 30 days of holiday and flexible working arrangements, ensures a healthy work-life balance, making Made Tech a truly rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner - Health in Gloucester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Made Tech.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Made Tech.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Made Tech, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Client Partner - Health in Gloucester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Made Tech.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Made Tech.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Made Tech. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Made Tech. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Made Tech
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Made Tech’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
