Industry Director - Central Government in England

We’re seeking an innovative Industry Director to own, run, and grow our Central & Devolved Government industry. You will manage the entire P&L, set the strategic vision, and galvanise a high-performing team to significantly grow our revenue within three years. Made Tech is on a mission to use technology to improve society - for everyone. We help public sector organisations transform, deliver and manage world‑class digital products and cloud services.

Main responsibilities

• Strategic Leadership: Developing and executing a comprehensive strategy to enhance Made Tech’s presence and impact within central government, providing thought leadership on digital transformation, emerging technologies, and innovative solutions relevant to central government needs and the services provided to society. This will include driving the execution of your Industry strategy and the execution of individual account strategies within your client portfolio.
• Client Relationship Management: Cultivating and strengthening relationships with key stakeholders within central government departments and agencies. Collaborating with clients to understand their challenges and objectives, positioning Made Tech as a trusted partner for delivering tailored solutions. Leading and inspiring a multi‑disciplined team of client partners, business development executives, technical specialists, industry delivery directors and strategic partners, fostering a culture of collaboration, innovation, and continuous improvement within your team. You will have full accountability for employee‑satisfaction of the people in your direct and indirect team, including ensuring a high level of communication and engagement.
• Operational Excellence to drive Sustainable Growth: Driving strong operational standards and providing robust management and coaching of your team to support achievement of your growth targets. A ‘hands‑on’ approach to leadership across the sales and delivery functions of your business. Monitoring and analysing key performance metrics to optimise your team’s effectiveness and drive business growth.

The following skills will be assessed during the application process:

• Industry Knowledge: Deep understanding of the central government landscape, policies, and challenges. Familiarity with the latest trends in technology and their application to government initiatives and will have worked within the Central Government domain with clients such as HMRC, DWP and DEFRA. Acting as a Made Tech ‘spokesperson’, representing points of view and industry thinking to the wider Central Government market.
• Relationship Building: Exceptional interpersonal and communication skills, with the ability to build and maintain strong relationships at all levels. You will be able to demonstrate operating at senior levels in Government, with an established CDIO, Chief Operating Officer, CDIO’s, SROs, CEOs and Permanent Secretary network.
• Strategic Thinking: Strong analytical and strategic thinking skills, with the ability to translate complex issues into actionable plans. Critical to success in this role will be creating a strong vision and business plan for your industry, shaping and inspiring Made Tech teams to align and develop differentiated value propositions and strategies to pursue and win significant growth opportunities across the industry portfolio.
• P&L Management: You will bring significant experience of P&L management and operational delivery. Able to evidence strong financial management skills, navigating company‑wide P&L’s and demonstrating your ability to balance cost control with investment for growth.

Security Clearance: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we are looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full‑time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

Life at Made Tech: We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.

We are always listening to our growing teams and evolving the benefits available to our people. Here are some of our most popular benefits listed below:

• 30 days and public holiday entitlement
• Pension of up to 16% (up to 8% matched employer/employee contribution)
• Life Insurance equivalent to 4 x basic salary
• Private Medical Insurance from BUPA or a Cash Plan alternative