At a Glance
- Tasks: Lead cross-functional teams to deliver impactful public services using agile methodologies.
- Company: Join Made Tech, a forward-thinking company dedicated to improving society through technology.
- Benefits: Enjoy flexible benefits, paid counselling, and a vibrant social calendar.
- Other info: Embrace a diverse culture that values inclusivity and continuous improvement.
- Why this job: Make a real difference in public services while growing your career in a supportive environment.
- Qualifications: Experience in project management and strong leadership skills are essential.
The predicted salary is between 43200 - 72000 £ per year.
Location: Bristol, London, Manchester or Swansea with hybrid-working policy.
About Made Tech
Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.
You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.
About the role
Senior Delivery Managers are accountable for successful project delivery. Normally working within one or two teams, you will promote effective cross-functional delivery by building motivated, collaborative delivery teams. You will use agile methodologies, with additional processes for managing dependencies, supporting risk mitigation and resolution, and managing the project scope and budget.
As Senior Delivery Manager at Made Tech, you will promote a collaborative approach to make sure the project delivers the desired outcomes for users and clients, working together to identify and manage risks and issues that arise.
Senior Delivery Managers at Made Tech look for ways to contribute beyond the scope of delivery. This could include participating in and contributing to the Delivery Community of Practice (COP), managing the performance and development of a number of Delivery Managers and supporting recruitment activities.
Key responsibilities
- Ensure delivery success across scope, budget, and quality, reporting weekly on status and risk.
- Manage team resourcing to align with client delivery, team satisfaction, and company goals.
- Oversee compliance with critical business processes and support commercial activities.
- Support hiring, including interviewing and outreach, and manage Delivery Managers' performance and progression.
- Provide regular feedback to individuals on your projects.
- Foster client relationships to encourage repeat business and referrals.
- Identify additional value opportunities for clients and build stakeholder relationships.
- Share experiences to enhance company practices and contribute to a thriving community of practice.
Skills, knowledge and expertise
- You have practice of supporting project commercial fundamentals.
- You are skilled at helping teams meet SOW deliverables and have familiarity with key case studies.
- You have good prioritisation and time management skills.
- You can demonstrate fast remediation of performance issues.
- You are skilled at demonstrating encouragement of high performers.
- You can maintain compliance with all expectations to meet project standards.
- Manage risk, ensure quality practices, and oversee budget and burndown within projects.
- You can demonstrate risk management activities including identification, assessment, mitigation and reporting.
- You can demonstrate activities to ensure delivery teams have appropriate practices in place, helping them define and meet required quality levels as and when required.
- You have practice of managing budgets and burndown within the project.
- Coach teams, articulate various delivery methods, collaborate with experts, and advocate best practices.
- Lead meetings, present to stakeholders, and teach agile delivery.
- Build trust across all levels with feedback from stakeholders.
- Respond positively to feedback and demonstrate continuous improvement.
Benefits
We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We’ve recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.
Paid counselling – we offer paid counselling as well as financial and legal advice.
At this point, we hope you’re feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies.
SC Eligibility
Eligibility for SC requires 5 years' UK residency and 5 year employment history (or back to full-time education). If at any point during the interview process it is apparent that you may not be eligible for SC, we won’t be able to progress your application and we will contact you to let you know why.
Support in applying
If you need this job description in another format, or other support in applying, please email talent@madetech.com.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application.
We’ve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.
Life at Made Tech
We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice.
Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you’d like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know.
The groups are: disability, lgbtqiaplus-allies-and-activists, Womxn-in-tech.
Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect.
We’ll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience.
Register your interest to be notified of any roles that come along that meet your criteria.
Senior Delivery Manager in Swansea employer: Made Tech Limited
Made Tech is an exceptional employer that prioritises a collaborative and inclusive work culture, offering flexible hybrid working arrangements across vibrant locations like Bristol, London, Manchester, and Swansea. With a strong focus on employee well-being, we provide a range of benefits including a flexible benefits platform, paid counselling, and opportunities for personal and professional growth through community practices and mentorship. Join us to be part of a team dedicated to using technology to enhance public services while fostering a supportive environment for all backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Delivery Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to delivery management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience with agile methodologies during interviews. Share specific examples of how you’ve led teams and managed projects successfully – it’s all about demonstrating your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Senior Delivery Manager in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Delivery Manager role. Highlight your experience with agile methodologies and project delivery, as these are key aspects of what we’re looking for at Made Tech.
Showcase Your Leadership Skills:We want to see how you inspire trust and guide teams. Share specific examples of how you've coached teams through challenges and improved processes in your previous roles. This will help us understand your approach to leadership.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures it reaches the right people and helps us keep track of all applications. Plus, it’s the best way to stay updated on your application status.
How to prepare for a job interview at Made Tech Limited
✨Know Your Agile Methodologies
As a Senior Delivery Manager, you'll need to demonstrate your understanding of agile methodologies. Brush up on the principles and practices of agile delivery, and be ready to discuss how you've applied them in past projects. This will show that you can lead teams effectively and adapt to changing requirements.
✨Showcase Your Risk Management Skills
Be prepared to talk about your experience with risk management. Think of specific examples where you've identified, assessed, and mitigated risks in previous projects. This will highlight your ability to ensure project success and maintain quality standards, which is crucial for the role.
✨Emphasise Collaboration and Team Building
Made Tech values collaboration, so it's important to convey your ability to build motivated and cross-functional teams. Share stories about how you've fostered teamwork and encouraged open communication among team members. This will demonstrate your leadership style and commitment to delivering successful outcomes.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions for your interviewers. Ask about their approach to project delivery, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you assess if Made Tech is the right fit for you.
