Operations Director at Accu Ltd in Huddersfield

Want to be part of something bigger? If you’re ambitious, love the new, then Accu are just for you. They service more than 70% of the top 100 global manufacturers. Accu are on a mission to be the most loved component buying experience that has ever existed.

Who are Accu? They’re the new kind of component company. They’re here for the engineers, the innovators, the designers and the pioneers who are driving change. They blend cutting-edge technology with passionate people to deliver an award-winning experience to customers all over the globe. Forget the old way of buying components. Choose Accu and get Building Tomorrow.

They have an “Excellent” TrustPilot rating and an overall “5 Star” rating on Google. They truly are nuts about offering the best experience to all their customers.

The Role: Accu is a fast-growing, e-commerce business currently operating out of a single HQ and warehouse in Honley, Huddersfield. An operations team of 60 people dispatch over 1000 orders of precision engineering components per day, 12 hours per day and 7 days per week. The orders are delivered to over 100,000 customers, including 70% of the world’s top manufacturing companies across 120 countries. They expect the very highest levels of delivery precision, quality and order accuracy. In order to continue the company’s rapid growth, the Operations Director will oversee a phase of investment in a variety of automation technology to ensure they can dispatch many times more orders without increasing headcount.

This leadership role is crucial for optimising product flow into, through and out of Accu’s warehouse and fostering a high-performing operations team. It requires a visionary leader who excels in people management, thrives on shaping smarter and safer ways of working, using data, software and automation. You will be involved in big-picture decision-making as well as day-to-day operations that shape the future of the organisation.

They’re looking for someone who can juggle a busy workload with confidence, communicate clearly, and handle sensitive information with discretion, all the while contributing in a hands-on way to a team that’s ambitious, collaborative, and building something exciting.

The Team and What They Offer: They’ve created a self-directing workplace that cultivates a culture of inclusion and belonging, whilst allowing everyone to grow. They have built a close-knit team with an extremely low employee turnover rate, here’s a few things you can look forward to:

• Competitive salary with a transparent pay structure.
• Opportunity for progression at a high-growth company.
• 4-day working week.
• Remote and flexible working.
• 6 weeks paid annual leave. Earn up to 7 weeks through our length-of-service bonus.
• Up to 6 months paid maternity leave and 1 month paid paternity leave.
• Pension scheme.
• Octopus Electric Dreams salary sacrifice EV scheme.
• Accu Academy - a fund to grow our employees' skills.
• Bean to cup coffee, soft drinks and fresh fruit in the office.
• Sports and Social activities, including escape rooms, go-karting, food, drink and much more.
• Cycle to work scheme.
• £300 birthday bonus.

They welcome applicants from the Armed Forces community. Armed Forces community applicants who meet the minimum criteria for the role will be guaranteed an interview. However, please note that this does not guarantee a job offer.

If you’d like to join Accu on their mission to build a better tomorrow, apply and take the next step today to help them build tomorrow.

Job requirements:

• Operational Strategy & Automation: Lead the strategy for operational logistics and warehousing to support aggressive business growth. Identify, implement, and optimise the latest warehouse automation technology to drive efficiency and capacity planning. Develop and present business cases for major capital expenditure on operational improvements. Oversee all day-to-day operational functions (Quality, Logistics, Warehouse, Facilities Management, Health & Safety), ensuring peak performance and alignment with strategic objectives. Take ownership of all Health and Safety issues across site, chairing the Accu H&S committee and delivering continual improvements. Support and deliver elements of Accu’s ambitious 2030 net zero goal and broader environmental and sustainability ambitions. Keep projects on track by monitoring deadlines, following up on actions, and supporting efficient workflows.
• People Leadership & Development: Provide strong people management and leadership to the entire Operations department, which currently includes 5 direct reports and 55 indirect reports, fostering a culture of excellence and accountability. Build and maintain strong relationships across the business to facilitate collaboration as the company grows. Develop and mentor team members, ensuring continuous professional growth and succession planning. Foster a culture of continuous improvement. Serve as the primary point of contact for internal teams and external partners on operational matters.
• Performance & Growth: Work closely with and continue to improve established operational metrics (KPIs) to track efficiency, performance, and strategic goals. Drive business improvement initiatives and special projects that enhance efficiency and effectiveness across the supply chain. Prepare and present strategic reports and company updates to senior leadership, clearly communicating operational insights and priorities. Conduct research and prepare materials to support informed business decisions.

• Proven experience in a senior leadership role managing warehouse operations and logistics.
• Demonstrable expertise in the implementation and optimisation of warehouse automation technology.
• Exceptional people management skills, with a track record of developing and leading high-performing teams.
• A business-minded approach, with an interest in strategy, planning, and growth initiatives.
• Excellent written and verbal communication, with experience preparing polished, business-focused materials for executive and board-level audiences.
• Strong organisational and time-management skills, able to manage changing priorities.
• Able to handle confidential information with professionalism.
• Proactive, resourceful, and adaptable to the evolving needs of a fast-growing business.