Transport and Fleet Manager (Permanent) in Northampton

Imperial Recruitment Group are delighted to announce that we are working as an exclusive retained partnership with Made for Trade, the UK’s largest and most respected manufacturers of aluminium roof lanterns and bi-folding doors. The launch of their brand-new manufacturing and logistics site in Northampton has led to the recruitment of a Fleet & Loading Supervisor on a permanent basis.

The Fleet and Loading Supervisor reports directly to the Transport Manager (TM) and is responsible for supporting the TM with the day-to-day operation of the Transport Department to achieve business targets. The Fleet and Loading Supervisor provides leadership to the loading and delivery driver team, coordinating their workloads and offering support to ensure that the team delivers on time, every time, ensuring standards are met to meet the requirements of the customer. Additionally, the Fleet and Loading Supervisor assists the Transport office team in dealing with queries from customers, internal stakeholders and drivers in a timely fashion.

• Supervise Loading Team with loading of completed product onto the delivery fleet.
• Hold Class 1 (C+E) HGV qualification to assist TM with organising and actioning vehicle movements, including shunting rigid-body and articulated trunking vehicles within yard and to maintenance providers when no other driver is available.
• Hold Class B2 Forklift Licence and ALLMI Lorry Loader (HIAB Crane) qualifications to assist with loading operations.
• Cover leadership in North Transport office when TM is away on site in Northampton and ensure proper liaison with all management and key stakeholders.

• Ensure delivery team are completing vehicle pre-checks within Company policy guidelines and escalate any incidents of non-compliance to the TM.
• Assist TM in ensuring delivery driver team comply with correct defect reporting process. Ensure all vehicle servicing, MOT, RBT and LOLER tests take place in line with servicing schedule.
• Assist delivery and loading team in new Northampton site with operation set up and best practice.

• Carry out weekly quality audit on product loading, glass condition, banding and stillage condition.
• Liaise with production and QC teams to monitor and maintain product flow, minimising downtime. Work closely with production to monitor stock flow, anticipate delays and report these to Customer Service and Transport teams.
• Provide training and complete skill matrixes for new members on dispatch process.
• Assist TM in delivering briefings and toolbox talks and participate in daily Transport morning meetings.
• Investigate customer support cases pertaining to loading, giving feedback/coaching as required.

• Support the TM and Transport Planner with route planning and daily workloads, ensuring that the delivery driver team and company resources are utilised efficiently.
• Take ownership of the courier dispatch and labelling process for all products leaving the production facility by third-party companies, such as DX.
• Assist Transport Office team in ensuring that all information on Emax is correct and up to date. Assist Transport Office team in responding to any emails and telephone calls as required, communicating effectively with customers and the delivery team.

• Undertake any training as deemed necessary by the Transport Manager (First aid, IOSH).
• Assist TM and Loading Teams in completing daily yard walks to ensure cleanliness, reduce any potential hazards and ensure equipment is maintained and secured correctly.
• Feedback to the Transport Manager to share ideas and implement continuous improvement activities along with process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements and delivery in line with Company and Customer requirements.
• Any other reasonable duties as assigned by the Transport Manager.

Excellent planning and organisational skills. Computer literate. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.