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- Tasks: Visit customers to discuss repayment of outstanding utility bills and gather necessary data.
- Company: Join a leading debt resolution business specialising in utility debt recovery.
- Benefits: Enjoy a £6000 car allowance, monthly commission, 33 days holiday, and full training.
- Why this job: Great opportunity for personal development in a supportive environment with a focus on resilience.
- Qualifications: Experience in debt collection or as a police officer; must have own vehicle and pass a DBS check.
- Other info: Full training provided, including a 5-day residential course at the head office.
The predicted salary is between 30000 - 42000 £ per year.
Do you have experience collecting debt on the field or experience as a police officer? If so, we have the perfect job for you! Our client are a leading debt resolution business who specialise in utility debt recovery.
- Car allowance of £6000 per year (paid monthly)
- 3% Pension after 3 months
- Monthly commission (up to £290 per month)
- 33 days holiday including bank holidays holiday
- Christmas shutdown
- Great long term development opportunities
- Full training provided (including 5 day residential training in their head office in Romford, Essex)
- You must be thick skinned and resilient
- You will be self motivated
- You must have your own vehicle
- Be happy to undergo a DBS check
- You cannot have any IVA\’s or CCCJ\’s
- Ideally you will have experience of working within a field based debt collection role
The role of a Debt Resolution Officer is to act as a representative of our client to deliver a range of services that are required by the various utility companies. The core activity focuses on visiting the premises of our clients customers and performing the following functions connected with their gas and electricity supply:
- Awareness of Debt and Resolution Capability.
- Gaining additional Customer Data. E.g. Meter Reads, Vulnerabilities etc.
- Execution of documentation to secure payment to the client.
- Execution of Warrants to secure payment / access to deliver resolution.
This role requires you to be articulate and well presented to represent the business as well as being able to adapt well to both different and in some cases, challenging scenarios. Full training and onboarding will be provided
Field Debt Collector in South East London employer: Made Employment
Contact Detail:
Made Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Debt Collector in South East London
✨Tip Number 1
Familiarise yourself with the utility debt recovery process. Understanding how utility companies operate and the common challenges they face will help you engage effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your resilience and thick-skinned nature in conversations. Prepare examples from your past experiences, whether in debt collection or law enforcement, that showcase your ability to handle difficult situations and maintain professionalism.
✨Tip Number 3
Network with professionals in the debt collection industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities within the field.
✨Tip Number 4
Prepare for the DBS check by ensuring all your records are clear. Be ready to discuss your background openly, as transparency will build trust with potential employers and show your commitment to the role.
We think you need these skills to ace Field Debt Collector in South East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in debt collection or law enforcement. Emphasise skills like resilience, self-motivation, and your ability to handle challenging situations.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in field-based roles and how it aligns with the responsibilities of a Debt Resolution Officer.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as communication, negotiation, and customer service abilities. Provide examples of how you've used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Made Employment
✨Show Your Resilience
Given the nature of the role, it's crucial to demonstrate your thick skin and resilience during the interview. Share specific examples from your past experiences where you successfully handled challenging situations or difficult customers.
✨Highlight Relevant Experience
If you have experience in debt collection or as a police officer, make sure to emphasise this during the interview. Discuss how these roles have equipped you with the skills necessary for field-based debt resolution, such as communication and negotiation.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking about potential challenges you might face in the role and how you would handle them, especially when visiting customers in their homes.
✨Demonstrate Professionalism
As you'll be representing the company in various settings, it's important to present yourself well. Dress appropriately for the interview and convey a professional attitude, showing that you understand the importance of being articulate and well-presented.
