Field Collections Agent

Field Collections Agent

Kelso Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Visit clients to resolve debt issues and gather essential customer data.
  • Company: Join a growing company dedicated to high service standards in debt resolution.
  • Benefits: Enjoy a £6000 car cash allowance, monthly commission, and 5 weeks holiday.
  • Why this job: Make a real impact while developing your skills in a supportive team environment.
  • Qualifications: Must have a full clean driving licence, own vehicle, and strong negotiation skills.
  • Other info: Full training provided with great long-term development opportunities.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

If you love working in the Field, dealing with people and helping to resolve debt then we would love to hear from you!

As our client continues to grow and expand their portfolio, they are looking to further increase their team of Debt Resolution Officers and in particular now need to recruit in the TD area to meet client demand and maintain exceptionally high service standards to their clients.

This…

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Field Collections Agent employer: Made Employment

As a Field Collections Agent with our client, you will join a dynamic team dedicated to providing exceptional service in the TD area. The company fosters a supportive work culture that prioritises employee development, offering comprehensive training and long-term growth opportunities, alongside attractive benefits such as a £6000 car cash allowance and generous holiday provisions. With a focus on teamwork and flexibility, this role not only allows you to make a meaningful impact in the community but also ensures a rewarding career path in debt resolution.
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Contact Detail:

Made Employment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Collections Agent

✨Tip Number 1

Familiarise yourself with the local area where you'll be working. Understanding the community and its demographics can help you connect better with clients and resolve issues more effectively.

✨Tip Number 2

Brush up on your negotiation skills. Being able to communicate effectively and find common ground with clients will be crucial in resolving debts and ensuring a positive outcome for both parties.

✨Tip Number 3

Prepare for a variety of situations by developing your adaptability. Each client interaction may present unique challenges, so being flexible in your approach will help you succeed in this role.

✨Tip Number 4

Network with current or former Debt Resolution Officers if possible. They can provide valuable insights into the role and share tips on how to excel in the field, which could give you an edge during the selection process.

We think you need these skills to ace Field Collections Agent

Negotiation Skills
Organisational Skills
Adaptability
Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Teamwork
Decision-Making Skills
Attention to Detail
Multi-tasking
Work Ethic
Ability to Follow Protocols
Data Collection Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fieldwork, customer service, and debt resolution. Emphasise any previous roles where you demonstrated strong negotiating skills and adaptability.

Craft a Compelling Cover Letter: In your cover letter, express your passion for working in the field and helping people resolve their debts. Mention your full clean driving licence and vehicle availability, as these are crucial for the role.

Showcase Relevant Skills: Clearly outline your organisational skills, work ethic, and ability to multitask. Provide examples of how you've successfully managed workloads and made quick decisions in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Made Employment

✨Show Your People Skills

As a Field Collections Agent, you'll be dealing with various individuals daily. Highlight your experience in customer service and your ability to communicate effectively. Share examples of how you've resolved conflicts or built rapport with clients.

✨Demonstrate Adaptability

The role requires flexibility in different environments. Be prepared to discuss situations where you've had to adapt quickly to changing circumstances. This will show your potential employer that you can handle the diverse challenges of the job.

✨Highlight Organisational Skills

Since the job involves managing multiple accounts, it's crucial to showcase your organisational abilities. Talk about how you prioritise tasks and manage your time effectively to ensure maximum productivity.

✨Prepare for Negotiation Scenarios

Negotiating is a key part of this role. Think of past experiences where you've successfully negotiated terms or resolved disputes. Practising these scenarios can help you feel more confident during the interview.

Field Collections Agent
Made Employment
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  • Field Collections Agent

    Kelso
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-08-31

  • M

    Made Employment

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