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- Tasks: Manage corporate moves and provide top-notch customer service for clients.
- Company: Join a leading name in the global removals industry.
- Benefits: Enjoy 25 days holiday, health discounts, and a supportive employee assistance programme.
- Why this job: Be part of a dynamic team making relocations seamless for corporate clients.
- Qualifications: Experience in corporate move management and a passion for customer service.
- Other info: Great opportunities for career growth and a fun work environment.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience of managing move for corporate clients? Have you worked within the removals industry before? Do you want to move for a giant in the relocations industry? If so…………………………this is the job for you!!!
Our client are one of the worlds most recognised names in the removals industry. They are expanding their team and are looking for peope who have corporate move management experience!
Benefits
- Employee Assistance Programme – EAP (supports employees\’ wellbeing on many issues both in and out of work)
- Health & Fitness Discount Vouchers
- Free Staff Parking
- 25 days holiday
- Birthday Voucher
- Christmas Voucher
- Dress Down Fridays
- Staff Rewards Voucher Scheme based on performance
- Staff Referral Scheme
- Paid time off for volunteering
- Eye care vouchers
- Free Flu Vaccination
- Pension contributions after 3 months service
You will be responsible for providing advice and information to their corporate customers. You will have a high regard for customer service and quality standards and you will closely monitor the tracking of consignments worldwide via their centralised system, whilst ensuring that all internal departments, sister companies and agents are adhering to customer expectations.
Key Responsibilities
- Manage the shipment of individual client\’s goods on behalf of corporate accounts.
- Move Manage complete door to door services for each posting.
- Provide complete customer service.
- Liaise with agent network and internal departments for operational requirements.
- Manage financial and operational process file through their operational system – Navision.
- Manage financials of each file in line with contracted rates and specification.
- Issue and collection of PMR from officer at end of move.
- Any additional admin duties where time permits and as required
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Move Manager employer: Made Employment Ltd
Contact Detail:
Made Employment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Move Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the removals industry and let them know you're on the hunt for a Move Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your corporate move management experience. Think of specific examples where you’ve excelled in customer service and operational processes. This will help you stand out when discussing your fit for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at leading firms in the relocations industry, and make sure your application reflects why you’re a perfect match!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’d be an awesome addition to their team.
We think you need these skills to ace Move Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing moves for corporate clients. We want to see how your skills match the job description, so don’t be shy about showcasing your removals industry background!
Show Off Your Customer Service Skills: Since this role is all about providing top-notch customer service, include examples of how you've gone above and beyond for clients in your previous roles. We love seeing that dedication to quality standards!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills are easy to spot at a glance!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Made Employment Ltd
✨Know Your Moves
Make sure you brush up on your experience in managing corporate moves. Be ready to share specific examples of how you've successfully handled logistics, customer service, and any challenges you've faced in the removals industry.
✨Understand the Company
Research the company’s values and their approach to customer service. Knowing what makes them a giant in the relocations industry will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on providing excellent customer service, prepare to discuss how you've gone above and beyond for clients in the past. Think of specific instances where your attention to detail made a difference in the move process.
✨Be Ready for Operational Questions
Familiarise yourself with operational systems like Navision, as well as financial management related to move management. Be prepared to discuss how you would handle tracking consignments and ensuring all departments meet customer expectations.
