Data & Research Manager, Insights & Digital Practice London, Hybrid

Help us shape the future. Madano is committed to building a better world through intelligent and creative communications. We work with clients who are solving the major challenges of our time through science and technology – helping them tell their story, make the right connections, change attitudes, and influence behaviours. Our people are highly motivated and engaged, always encouraged to make their voices heard and given the opportunity to progress. And while we deal with serious issues, we make sure we don’t take ourselves too seriously along the way. Questioning accepted wisdom, always looking for alternative solutions, ours is a culture where everyone pulls together to make a lasting difference.

From pioneering start-ups to global organisations, our clients are united by one thing: they’re solving tomorrow’s problems today. And they trust us to tell their story, engage their stakeholders, and build lasting reputations.

We combine:

• Deep sector expertise – in energy, health (especially pharmaceuticals and life sciences), tech, and beyond
• Data-driven insight – because decisions should be grounded in evidence
• Creative communications – that move hearts and minds
• A clear purpose – to build a better, more informed world

Because the way we talk about big issues—from net zero to AI to healthcare—shapes how society responds to them. And at Madano, we believe that better communication leads to better outcomes. The I&D practice helps clients set strategy, deliver their objectives and demonstrate value. We combine behaviour change theory, innovative quantitative and qualitative research, and data science to help businesses and organisations achieve and demonstrate impact.

The role:

As a Data and Research Manager, you will help clients make better decisions by turning data into clear, strategic stories. You’ll work across bespoke communications projects, predominantly within the healthcare sector, combining strong data skills with a consulting mindset: understanding client challenges, shaping analysis, and communicating insights with impact.

Key Responsibilities:

• Client consulting and storytelling: Work with clients to clarify objectives and shape analytical approaches to data-led projects. Turn complex findings into clear, persuasive narratives that support communications strategy. Present insights confidently and build trusted, long-term client relationships.
• Research design and analysis planning: Develop analysis plans tailored to each project, including data needs and methods. Shape data collection using communications, media, social and stakeholder datasets. Combine quantitative and qualitative inputs into a coherent set of insights.
• Data analysis and insight development: Use Python and/or SQL to prepare and analyse datasets in line with project goals. Assemble datasets from various data sources, databases and APIs. Apply appropriate statistical techniques to support segmentation, comparison and evaluation. Ensure outputs are robust, well-documented, with easy-to-understand outputs for clients to act on.
• Project delivery and collaboration: Lead analytical workstreams and consulting projects. Collaborate with colleagues across Insights, Digital, Creative and sector-specialist teams, such as our healthcare and net-zero focused teams. Contribute to improving tools, methods and ways of working within the team.

About you:

• Experience using data to support client decision-making, ideally in a consultancy or commercial research setting.
• Self-sufficient in Python or SQL.
• Comfortable working with structured and unstructured data, ideally in media, social or communications contexts.
• Sound knowledge of statistical techniques and how to apply them pragmatically to client questions.
• Market Research capabilities.
• Experience of managing projects.
• Strong storytelling skills, with the ability to distill analysis into clear, actionable recommendations.
• Excellent visual communication and presentation skills.
• Ability to build rapport and communicate effectively with a range of stakeholders.
• Survey analysis experience.
• Experience and comfort working with large language models (LLMs) and/or natural language processing (NLP) for data extraction.
• Experience in the healthcare sector and working with pharmaceutical organisations.

We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role.

Our Benefits:

• 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service)
• Enhanced employer pension contribution
• Private Medical insurance (for you and your family)
• Income Protection insurance
• Financial support and advice
• Travel insurance (for you and your family)
• An annual wellness benefit of £150
• Four-week sabbatical after every 5 years’ service.

Madano offers a range of first-rate, dedicated training that enables employees to take control of their careers to become experts in their field and trusted advisors to clients. Some benefits are contingent on successful completion of probation period. Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote the very best people, basing judgement solely on suitability for the job. We particularly encourage applications from those who are significantly underrepresented in our sector, such as disabled people, ethnic minorities and neurodiverse people.

We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection.