At a Glance
- Tasks: Lead teams to create impactful healthcare communications and manage client relationships.
- Company: Join Madano, a top UK healthcare communications consultancy known for creativity and strategic insight.
- Benefits: Enjoy flexible working, 25+ days holiday, private medical insurance, and dedicated training opportunities.
- Other info: Opportunity for career progression and a supportive work environment focused on diversity and inclusion.
- Why this job: Be part of a passionate team that values creativity and personal growth in the healthcare sector.
- Qualifications: Experience in healthcare communications, project management, and strong analytical skills required.
The predicted salary is between 43200 - 72000 £ per year.
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In our dedicated Healthcare Practice, we help our healthcare clients bring products, services, and propositions to life, turning complex concepts into simple and compelling messages.
As you’d expect, we’re strong on the science. But we also provide creative flare and strategic know-how, delivering programmes built on unique ideas and insights. We communicate science with passion. It’s a combination that leads to measurable and meaningful outcomes.
What sets our healthcare team apart is their enthusiasm, authenticity, and professional and personal approach. A team that you will enjoy working with.
The Role
Over the past three years, Madano’s Healthcare Practice has grown significantly to become one of the UK’s largest focused healthcare communications offerings. To support our continued growth, we’re looking for an Account Director to join our team.
Account Directors are integral to leading teams to deliver exceptional work for our clients, across a variety of therapy areas and projects. We are looking for an engaging and inspiring Account Director with expertise in all things healthcare communications – media, medical, content development/creation, digital and strong project management – as well as someone invested in team development and business growth.
Communications expertise
- Strong analytical skills and an ability to simplify complex science into compelling and creative communications programmes
- Effective management of teams to deliver comprehensive communications strategies, including (but not limited to) content creation, event management, social media activation and media engagement
- Experience working with specialists to develop strategic communications campaigns that deliver on client objectives
- Ability to review campaign metrics to determine success and key learnings
- Comprehensive knowledge of social media channels and how to optimise digital campaigns
- Understanding of local and international regulations relating to the healthcare industry to ensure projects are compliant
- An in-depth understanding of the healthcare communications landscape and an interest in the latest news/events
Client service
- Day-to-day account lead for multiple clients, demonstrating an innate knowledge of clients’ businesses
- Ability to provide ongoing strategic counsel, build trust and develop enduring relationships with key client contacts
- Ensure that high quality work is consistently delivered across accounts, that is not only polished, but also meets each clients’ objectives and is strategically sound
- Ability to discuss and refine project briefs with the client, and coordinate briefs across relevant internal and external stakeholders
Business development
- Provide support with the execution of the Healthcare Business Plan, and Client Growth Plans (where appropriate)
- Proactive identification of opportunities for organic growth within each client’s portfolio, and development of proposals
- Coordination of the development of pitch documents, including bringing in cross-functional expertise where needed
- Attendance of networking events on a regular basis
- Good understanding of Madano’s financial objectives, and ability to develop, manage, adhere to and reconcile budgets to ensure profitability
- Demonstrate an understanding of financial forecasting and capacity planning needs for each client and account team
People Skills
- Ability to manage team workloads and contribute to the development of team members through ongoing mentoring and knowledge sharing
- Direct line management, including conducting performance reviews, professional development and promotion processes within the practice
- Supports with recruitment efforts, including marketing activities and conducting candidate interviews
- An engaging presenter to internal and external audiences, with excellent meeting facilitation skills
What The Role Can Offer You
- The opportunity to work with varied and dynamic clients across the healthcare space
- The chance to work with a well-established, hard-working, and collaborative team
- The ability to work alongside some of the most talented people in the industry, including specialists in our Insights & Analytics, Digital and Creative teams
- First rate, dedicated training that will enable you to take control of your career, continue to develop as an expert in the field of healthcare communications, and become a trusted advisor to clients
- An opportunity to progress your career in a fast-growing Consultancy
Location
Our team meets regularly at our Central London office, so the ideal candidate would be open to joining us in person at least 3 days a week. Madano offers flexible start/end times around core working hours and working from home is certainly an option.
Important Information
As part of our recruitment process we request that you do not use AI, as all work will be passed through an AI analyser. While we understand the growing use of AI tools, our evaluation criteria require original content created by the candidate to accurately assess their skills and suitability for the role.
Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process.
Our Benefits
As well as the basic salary, great social events and a culture of continual learning, our competitive benefits package includes:
- 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service)
- Enhanced employer pension contribution
- Private Medical insurance (for you and your family)
- Income Protection insurance
- Life Assurance at 4x your salary
- Financial support and advice
- Travel insurance (for you and your family)
- An annual wellness benefit of £150
- Four-week sabbatical after every 5 years’ service.
Madano offers a range of first rate, dedicated training that enables employees to take control of their careers to become experts in their field and trusted advisors to clients.
- Some benefits are contingent on successful completion of probation period.
Equal Opportunities
Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote the very best people, basing judgement solely on suitability for the job.
We particularly encourage applications from those who are significantly underrepresented in our sector, such as disabled people, ethnic minorities and neurodiverse people.
Privacy Policy
We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here and Recruitment Privacy Policy.
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Account Director, Healthcare Practice in London employer: Madano
Madano is an exceptional employer that fosters a collaborative and dynamic work environment in the heart of London. With a strong emphasis on employee development, you will have ample opportunities to grow your skills while leading a dedicated team in the Accounts Payable function. The company values innovation and efficiency, making it an ideal place for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director, Healthcare Practice in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Madano and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Madano are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Madano on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Madano. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Director, Healthcare Practice in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Madano. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Madano:Show us that you’ve done your homework! In your application, briefly mention what you admire about Madano’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Madano
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Madano will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Madano, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
