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- Tasks: Join our team to deliver amazing food and drinks while creating unforgettable experiences.
- Company: Mad Swans, a vibrant countryside hangout for fun-loving mavericks.
- Benefits: Earn £12.65 to £14.50/hour, enjoy tips, free meals, and exclusive discounts.
- Why this job: Be part of a dynamic team in a fun environment with opportunities for growth.
- Qualifications: Experience in hospitality and a passion for excellent guest service.
- Other info: Flexible hours, team events, and a chance to play in our unique social spaces.
The predicted salary is between 12 - 14 £ per hour.
Hospitality expert, padel tennis enthusiast. You bring your expertise, enthusiasms, and curiosities; and we’ll provide you with a space to play.
Full Time, Part Time & Weekend Roles
- Candidates must be 18+ years of age
- Permanent Contracts
- Earnings £12.65/hour to £14.50/hour, including TRONC (Tips), depending on age
Onsite Role Based at Mad Swans in the South Downs (in-between Farnham & Alton).
Mad Swans is looking for full-time, part-time and weekend Restaurant and Bar Team Members to join our budding team. We are experts in our field, committed to creating boundary‑pushing social spaces that spark meaningful connections through play in nature.
What we can do for you:
- Industry-leading training within and outside of your specified job role.
- Opportunity to take considered detours into topics of interest.
- Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate.
- Get involved in all things Mad Swans, from padel lessons to cocktail workshops.
Key duties and responsibilities:
- Taking accurate food and beverage orders, answering questions about the menu, and making recommendations.
- Ensuring prompt and courteous service of food and beverages, maintaining consistent high standards of quality and presentation.
- Upselling and suggesting additional items or beverages to enhance the guest experience.
- Clear and reset tables quickly to accommodate new guests.
- Ensure the dining areas remain clean and tidy before, during, and after service.
- Work closely with other Restaurant, Bar and Kitchen team members during busy periods to ensure a smooth service.
- Provide friendly, efficient, and professional service to all customers.
- Prepare and serve a variety of alcoholic and non‑alcoholic beverages.
- Engage with guests to understand their preferences and make tailored drink recommendations.
- Building rapport with regular guests, fostering a welcoming and loyal customer base.
There are a number of full‑time, part‑time and weekend positions. Full‑time positions will work any five days out of seven.
Location: This is an onsite role and will be located at Mad Swans in the South Downs, Frith End Road, Blacknest, Hampshire, GU34 4QL.
Working Hours: Shift times will vary throughout the week; however, the operational times will be from 7.00 am to 11.00 pm.
Who we’re looking for:
- Experienced or has previous experience in a Restaurant, Café or Bar role.
- Passionate about delivering excellent guest experience.
- An excellent communicator.
- Someone who has an eye for detail.
- Organised and able to multi‑task.
- Confident, outgoing and well‑presented.
- Happy to be hands‑on and assist with the day‑to‑day duties as part of a small team.
- Self‑driven and highly motivated.
- Proactive, positive and resilient by nature.
- Comfortable working in a very fast paced environment.
Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.
What is in it for you:
- Tips & Service Charge
- Free Parking
- Free Employee Meal whilst on shift
- Wage Stream – access your pay for hours worked before pay day
- Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop
- Reward & Recognition Initiatives
- Team Social & Well‑being Activities & Events
- Employee Referral Scheme Bonus
- Mad Swans Water Bottle
- Mad Swans Hoodie
- Plant your own tree at Mad Swans
If you believe you have what it takes to come on‑board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.
Restaurant & Bar Team Members - Mad Swans in the South Downs employer: Mad Swans
Contact Detail:
Mad Swans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bar Team Members - Mad Swans in the South Downs
✨Tip Number 1
Get to know the vibe of Mad Swans! Before your interview, spend some time at the venue or check out their social media. This way, you can chat about what excites you about their unique atmosphere and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering excellent guest experiences, think of a few examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with the team.
✨Tip Number 3
Show off your enthusiasm for play! Whether it's padel tennis or cocktails, let them know how excited you are about the activities they offer. This will help you stand out as someone who fits right into their fun-loving culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows you’re keen to join the team.
We think you need these skills to ace Restaurant & Bar Team Members - Mad Swans in the South Downs
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how excited you are about joining our team at Mad Swans and creating memorable experiences for our guests.
Tailor Your CV: Make sure to customise your CV for the role. Highlight any previous experience in restaurants, cafes, or bars, and don’t forget to mention your skills that align with what we’re looking for, like being organised and a great communicator!
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your application. Whether you’re a padel tennis enthusiast or just someone who enjoys a good laugh, we want to know the real you.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Mad Swans
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at Mad Swans. Be ready to discuss your favourite dishes and suggest pairings. This shows your enthusiasm for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a Restaurant & Bar Team Member, you'll be interacting with guests constantly. Practice your communication skills and think of examples where you've provided excellent customer service. Being personable can really set you apart!
✨Demonstrate Your Passion for Hospitality
Share your love for creating memorable experiences. Talk about what hospitality means to you and how you can contribute to the vibrant atmosphere at Mad Swans. Your passion will resonate with the team.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you'd handle busy periods or difficult customers. Think of specific situations from your past experience where you successfully managed stress or resolved conflicts. This will show you're ready for the dynamic environment.