Part-Time Receptionist — Guest Services & Perks
Part-Time Receptionist — Guest Services & Perks

Part-Time Receptionist — Guest Services & Perks

Part-Time 12 - 14 £ / hour (est.) No home office possible
Mad Swans

At a Glance

  • Tasks: Welcome guests, manage bookings, and create a positive atmosphere.
  • Company: Friendly hospitality company in vibrant Bristol.
  • Benefits: Competitive pay, tips, and employee perks.
  • Other info: Flexible hours with opportunities for growth.
  • Why this job: Join a fun team and make guests feel at home.
  • Qualifications: Previous hotel experience and great communication skills.

The predicted salary is between 12 - 14 £ per hour.

A hospitality company in Bristol is seeking a part-time Receptionist to join their friendly reception team. You will be responsible for greeting guests, managing bookings, and ensuring a positive first impression.

Ideal candidates should have previous hotel experience, excellent communication skills, and proficiency in Microsoft Office. The position requires working a minimum of 20 hours per week, including weekends and evenings, with an hourly wage between £12.15 and £14.00, plus tips and employee benefits.

Part-Time Receptionist — Guest Services & Perks employer: Mad Swans

Join our vibrant hospitality team in Bristol, where we prioritise a welcoming atmosphere and exceptional guest experiences. As a part-time Receptionist, you'll enjoy flexible working hours, competitive pay, and a supportive work culture that encourages personal growth and development. With opportunities for tips and additional employee benefits, this role offers a rewarding environment for those passionate about hospitality.
Mad Swans

Contact Detail:

Mad Swans Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part-Time Receptionist — Guest Services & Perks

Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they offer can help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a receptionist, you'll be the first point of contact for guests, so being friendly and articulate is key. Try role-playing with a friend to get comfortable with common scenarios.

Tip Number 3

Dress the part! First impressions matter, especially in hospitality. Choose an outfit that’s professional yet approachable to show you’re ready to represent the company well.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!

We think you need these skills to ace Part-Time Receptionist — Guest Services & Perks

Guest Services
Booking Management
Communication Skills
Microsoft Office Proficiency
Hospitality Experience
Customer Service
Time Management
Teamwork

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the hospitality vibe we’re all about.

Highlight Relevant Experience: Make sure to emphasise any previous hotel or reception experience you have. We love seeing how your past roles have prepared you for this position, so share specific examples that showcase your skills in managing bookings and guest interactions.

Tailor Your Application: Take a moment to tailor your application to our job description. Mention your proficiency in Microsoft Office and how it will help you excel in this role. We appreciate candidates who take the time to connect their skills with what we’re looking for!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Mad Swans

Know the Company

Before your interview, take some time to research the hospitality company. Understand their values, services, and what makes them stand out in Bristol. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Experience

Since previous hotel experience is a must, be ready to discuss specific situations where you excelled in guest services. Think of examples where you handled difficult guests or managed bookings efficiently. This will demonstrate your capability and confidence in the role.

Practice Your Communication Skills

As a Receptionist, excellent communication is key. Practice answering common interview questions clearly and concisely. You might even want to do a mock interview with a friend to get comfortable speaking about your skills and experiences.

Prepare for Weekend and Evening Shifts

Since the role requires flexibility with hours, be prepared to discuss your availability during weekends and evenings. Show that you’re committed to meeting the needs of the business and are willing to adapt your schedule accordingly.

Part-Time Receptionist — Guest Services & Perks
Mad Swans

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