At a Glance
- Tasks: Join us as a Housekeeper, ensuring our spaces are clean and welcoming.
- Company: Mad Swans is a vibrant hospitality venue nestled in the beautiful Mendips.
- Benefits: Enjoy flexible hours, competitive pay, and tips on top of your earnings.
- Other info: Roles available for all schedules: full-time, part-time, and weekends.
- Why this job: Be part of a fun team where your passion for hospitality shines.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude.
Housekeeper
Mad Swans is looking for full‑time, part‑time and weekend Housekeepers to join our team. The role is based at our first site in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.
Key duties and responsibilities:
- Cleaning and re‑setting cabins
- Changing bed linen and towels
- Stocking and maintaining an inventory of housekeeping supplies
- Dusting and polishing furniture and fixtures
- Scrubbing and sanitising showers, bathtubs, toilets, countertops and sinks
- Vacuuming/mopping all areas including public areas
- Reporting breakages, damages and safety issues for repairs
- Positively engage and interact with guests
- Assist guests with any questions and queries
- Handle guest feedback and resolve issues promptly, escalating to the Housekeeping Manager if necessary
- Build rapport with regular guests, fostering a welcoming and loyal customer base
Location: onsite at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.
Working hours: operational times from 8:00 am to 3:00 pm. Full‑time members will work any five days out of seven including weekends. Part‑time and weekend positions are available.
Salary: £11.65 hour to £13.50 hour, including TRONC (tips), depending on age.
Who we’re looking for
- Passionate about ensuring cabins and guest facing areas are clean and immaculate
- Detail oriented
- Able to work independently and as part of a team
- Passionate about delivering excellent guest service
- Comfortable working in clusters of cabins spread out
- Excellent communicator
- Organised and able to multi‑task
- Happy to be hands‑on and assist with day‑to‑day duties as part of a small team
- Highly motivated
- Proactive, positive and resilient
- Solutions driven
- Comfortable working in a very fast‑paced environment
Must be eligible to work in the UK. We are not able to sponsor work permits or visas.
What is in it for you
- Tips & Service Charge
- Free parking
- Free employee meal whilst on shift
- Wage stream – access your pay for hours worked before pay day
- Employee discounts on food, sports, activities, cabins and in the retail shop
- Reward & recognition initiatives
- Team social & well-being activities & events
- Employee referral scheme bonus
- Mad Swans water bottle
- Mad Swans hoodie
- Plant your own tree at Mad Swans
Housekeeper in Bristol employer: Mad Swans
At Mad Swans, we pride ourselves on fostering a vibrant and inclusive work culture where your passion for hospitality can truly shine. With competitive earnings, flexible working hours, and opportunities for personal growth, our team members enjoy a supportive environment that encourages both professional development and a healthy work-life balance amidst the stunning backdrop of the Mendips.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Bristol
✨Tip Number 1
Familiarise yourself with the specific requirements of the Housekeeper role at Mad Swans. Understanding their focus on hospitality and enthusiasm for paddle tennis can help you tailor your approach during interviews.
✨Tip Number 2
Network with current or former employees of Mad Swans to gain insights into the company culture and expectations. This can provide you with valuable information that may set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous housekeeping experience in detail, highlighting any relevant skills or situations where you excelled. Be ready to share examples that demonstrate your attention to detail and commitment to hospitality.
✨Tip Number 4
Show your enthusiasm for the role by researching Mad Swans and its values. Being able to articulate why you want to work there and how you align with their mission can make a strong impression during the interview process.
We think you need these skills to ace Housekeeper in Bristol
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific responsibilities and skills required for the Housekeeper position. Tailor your application to highlight relevant experience in hospitality and any enthusiasm for activities like paddle tennis.
Craft a Personal Statement:Write a personal statement that reflects your passion for hospitality and your approach to housekeeping. Mention any previous roles or experiences that demonstrate your attention to detail and commitment to providing excellent service.
Highlight Relevant Experience:In your CV, focus on previous housekeeping or hospitality roles. Use bullet points to clearly outline your duties and achievements, emphasising any experience with tips or customer service that aligns with the ethos of Mad Swans.
Proofread Your Application:Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Mad Swans
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing excellent service, as this will resonate well with the hiring team.
✨Demonstrate Attention to Detail
As a housekeeper, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained high standards in cleanliness and organisation in previous roles. This will showcase your ability to meet their expectations.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet. For instance, they might ask how you would handle a difficult cleaning task or manage your time effectively. Practising these scenarios beforehand can help you respond confidently.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
