Fitness Instructor / Personal Trainer (Gym & Retail Shop)

You bring your expertise, enthusiasm, and curiosities; and we will provide you with a space to play.

Part Time & Weekend Roles

• Candidates must be 18+ years of age
• Permanent Contract
• Earnings to £13.50/hour, including TRONC (Tips & Service Charge), depending on age
• Onsite Role Based at Mad Swans in the Mendips (Bristol)

Are you a trained or certified fitness instructor? Mad Swans is looking for a part-time and weekend Fitness Instructor / Personal Trainer to join our Sports Team. We are on the lookout for someone to deliver specific gym classes for our gym members and also support in our Retail Shop. The individual also has the opportunity to drive their own personal training sessions onsite in the gym in their own time.

Mad Swans in the Mendips is located in Farrington Gurney near to Bristol & Bath. Full Address: Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.

What we do:

We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature. Mad Swans is a countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We’re all about great food, which is why we’ve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them.

What we can do for you:

We understand that there’s more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues. We believe that to be interested is to be interesting—that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it.

What there is to it:

You’ll primarily be working in the Gym and in the Retail Shop. When you are not delivering gym classes, you will be supporting in the Retail Shop where guests check in for the gym, golf, padel tennis and pickleball. Outside of your working hours, you also have the opportunity to run your own personal trainer sessions. Under this arrangement, you can earn as much or as little as you wish depending on how many personal trainer sessions you would like to run.

The key duties and responsibilities of this role will include:

• Greet guests and offer a warm welcome
• Conduct tours of the gym
• Leading group fitness classes
• Assisting members with inductions and programmes
• Talking to members about their goals and creating fun, safe, challenging workouts for members
• Lifting and arranging gym equipment
• Maintaining gym equipment
• Assisting with guest enquiries and act as a key point of contact for guests interested in the Gym, Golf, The Swing Barn, The Putt Patch, Padel Tennis or Pickleball
• Handle telephone enquiries, sports bookings, and process payments in a professional manner
• Assist with guest enquiries in a polite, professional and efficient manner
• Review daily bookings, tee times, lessons, court bookings, societies and events
• Complete daily opening and closing tasks to ensure everything is set up, clean and well-presented ready for when our guests visit
• Replenish stock in the shop and merchandise to ensure it is presented to a high standard
• Ensuring all stock is displayed appropriately with the correct price and bar code
• Assisting with new bookings and changes
• Issuing and collecting racquets, balls and any sports equipment to guests
• Ensuring all racquets, balls and sports equipment are looked after, stored appropriately and replaced when required
• Issuing and collecting golf clubs, putters, drivers, irons, golf balls and any sports equipment to guests
• Overseeing the Golf Buggies when they are hired out, ensuring disclaimers are completed before Golf Buggies are used and charge them up on a daily basis
• Ensuring all golf clubs, putters, drivers, irons, golf balls and sports equipment are looked after, stored appropriately and replaced when required
• Proactively upselling to guests, including golf buggies, food, drinks and other activities
• Promoting our Mad Swans Loyalty Programme
• Work closely with the Gym & Racquets Manager, Golf Manager and Retail Team Leader to cover all areas within the Sports Department

There are a number of part-time and weekend positions. Earnings to £13.50/hour, including TRONC (Tips & Service).

Location: this is an onsite role and will be located at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.

Working Hours: shift times will vary throughout the week; however, the operational times will be from 6.30 am to 10.00 pm. Working Days: your working days will depend on if you work full-time, part-time or weekend. Full-time members of the team will be required to work any five days out of seven and will involve working on weekends on a regular basis. Working hours will vary in line with the operating calendar and needs of the business.

Who we’re looking for:

• Crazy about fitness and personal well-being
• Qualified and certified with the following: Lv3 Personal Trainer, Group Cycle and Group Exercise
• Trained in Pilates and Yoga are desirable but not essential
• Excited and passionate about playing sports
• Experienced or has previous experience in customer facing role
• Previous experience in teaching exercise classes
• Passionate about delivering excellent guest experience
• An excellent communicator
• Someone who has an eye for detail
• Organised and able to multi-task
• Confident, outgoing and well-presented
• Happy to be hands-on and assist with the day-to-day duties as part of a small team
• Self-driven and highly motivated
• Happy and able to work both independently and as part of a team
• Proactive, positive and resilient by nature
• Solutions driven
• Comfortable working in a very fast-paced environment

Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.

What is in it for you:

• Run your own personal training sessions with no rent, charges or fees
• Free use of the gym
• Tips & Service Charge
• Free Parking
• Free Employee Meal whilst on shift
• Wage Stream: access your pay for hours worked before pay day
• Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop
• Reward & Recognition Initiatives
• Team Social & Well-being Activities & Events
• Employee Referral Scheme Bonus
• Mad Swans Water Bottle
• Mad Swans Hoodie
• Plant your own tree at Mad Swans

How to Apply:

If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button. Please note, emails from Mad Swans via our careers portal may land in your junk folder. Please check your junk folder to avoid missing any email updates from us.

Recruitment Agencies:

We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CVs and/or candidate profiles and are, therefore, unable to consider these.