At a Glance
- Tasks: Keep our cabins and guest areas sparkling clean while engaging with guests.
- Company: Join the vibrant team at Mad Swans, a unique countryside hangout.
- Benefits: Earn £11.65 to £13.50/hour, enjoy tips, free meals, and employee discounts.
- Other info: Flexible hours, fun team activities, and opportunities for personal growth.
- Why this job: Be part of an exciting new brand and create memorable experiences for guests.
- Qualifications: Detail-oriented, team player, and passionate about excellent guest service.
The predicted salary is between 11.65 - 11.65 £ per hour.
You bring your expertise, enthusiasms, and curiosities; and we'll provide you with a space to play.
Full Time, Part Time & Weekend Roles
Permanent & Fixed Term Contracts
Earnings 11.65/hour to 13.50/hour, including TRONC (Tips), depending on age
Onsite Role Based at Mad Swans in the Mendips (Bristol)
Mad Swans is looking for full-time, part-time and weekend Housekeepers to join our budding team. You'll be the first person to step into these shoes and shape this brand-new role based at our first site: Mad Swans in the Mendips.
What we do:
- We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.
- Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all.
- We're all about great food, which is why we've teamed up with experts in their field to create two distinct dining experiences.
What we can do for you:
- We understand that there's more to life than work, which is why our roles are designed to allow exploration.
- Our team need to be able to wear a few different hats, which we treat as an opportunity.
- Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate.
What there is to it:
The key duties and responsibilities of this role will include:
- Cleaning and re-setting Cabins
- Changing bed linen and towels
- Stocking and maintaining an inventory of housekeeping supplies
- Dusting and polishing furniture and fixtures
- Scrubbing and sanitising showers, bathtubs, toilets, countertops and sinks
- Vacuuming/mopping all areas including public areas
- Reporting breakages, damages and safety issues for repairs
- Positively engage and interact with guests
- Assist guests with any questions and queries
- Handle guest feedback and resolve issues promptly
- Building rapport with regular guests, fostering a welcoming and loyal customer base
There is an element of physical work which will involve lifting, carrying and moving linen and supplies to and from each Cabin.
There are a number of full-time, part-time and weekend positions. Full time positions will work any five days out of seven.
Location - this is an onsite role and will be located at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.
Working Hours - shift times will vary throughout the week; however, the operational times will be from 8.00 am to 3.00 pm.
Who we're looking for:
- Passionate about ensuring our Cabins and guest facing areas are clean and immaculate at all times
- Detail orientated
- Able to work independently and as part of a team
- Passionate about delivering excellent guest service
- Comfortable working in clusters of Cabins which are spread out
- An excellent communicator
- Organised and able to multi-task
- Happy to be hands-on and assist with the day-to-day duties as part of a small team
- Highly motivated
- Proactive, positive and resilient by nature
- Solutions driven
- Comfortable working in a very fast paced environment
Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.
What is in it for you:
- Tips & Service Charge
- Free Parking
- Free Employee Meal whilst on shift
- Wage Stream - access your pay for hours worked before pay day
- Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop
- Reward & Recognition Initiatives
- Team Social & Well-being Activities & Events
- Employee Referral Scheme Bonus
- Mad Swans Water Bottle
- Mad Swans Hoodie
- Plant your own tree at Mad Swans
If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.
Recruitment Agencies: We are not working with any recruitment agencies at this time.
Housekeeper - Bristol employer: Mad Swans
Mad Swans in the Mendips offers a vibrant and supportive work environment where Housekeepers can thrive while contributing to a unique hospitality experience. With competitive pay, flexible working options, and opportunities for personal growth through industry-leading training, employees are encouraged to explore their passions both inside and outside of work. Located in the picturesque Mendips near Bristol, team members enjoy access to beautiful green spaces and exclusive rates on activities, making it an ideal place for those seeking a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mad Swans. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mad Swans
Don't be shy about reaching out to Mad Swans directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper - Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mad Swans and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mad Swans
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
