At a Glance
- Tasks: Run Padel Tennis and Pickleball sessions, assist guests, and manage sports equipment.
- Company: Join Mad Swans, a vibrant countryside hangout for sports lovers.
- Benefits: Earn £11.65 to £13.50/hour, enjoy free meals, parking, and exclusive discounts.
- Other info: Flexible part-time hours, perfect for students looking to balance work and play.
- Why this job: Be part of an exciting team, explore your passion for sports, and connect with others.
- Qualifications: Passion for Padel Tennis/Pickleball and excellent customer service skills.
The predicted salary is between 11.65 - 11.65 £ per hour.
Mad Swans in the South Downs is looking for a part-time Racquets Assistant to join the Sports Team. This role is based at Mad Swans, located in Alton.
What we do
We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature. Mad Swans is a countryside hangout for mavericks and families, offering social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf.
What we can do for you
We understand that there's more to life than work, which is why our roles are designed to allow exploration. Our team needs to be able to wear a few different hats, allowing you to take considered detours into topics of interest.
What there is to it
You will be a key part of the Sports Department, keeping our sports areas running smoothly, supporting the team, looking after equipment and spaces, and helping guests feel welcome. Key duties and responsibilities include:
- Organising and running regular Padel Tennis and Pickleball mix-ins for our regular racquets players.
- Greeting guests and offering a warm welcome.
- Assisting with guest enquiries and acting as a key point of contact for guests interested in Golf, The Swing Barn, The Putt Patch, Padel Tennis or Pickleball.
- Overseeing the inventory levels and condition of equipment for Padel Tennis and Pickleball.
- Handling telephone enquiries, sports bookings, and processing payments in a professional manner.
- Completing daily opening and closing tasks to ensure everything is set up, clean and well-presented.
- Replenishing stock in the shop and ensuring it is presented to a high standard.
- Issuing and collecting racquets, balls and any sports equipment to guests.
- Ensuring all equipment is looked after, stored appropriately and replaced when required.
- Proactively upselling to guests, including golf buggies, food, drinks and other activities.
- Promoting our Mad Swans Loyalty Programme.
- Working closely with the Golf Manager and Golf Assistant Manager.
This is a part-time position working both weekdays and weekends with a primary focus on mornings. The hourly rates of pay for this role are £11.65/hour to £13.50/hour, including TRONC (Tips & Service Charge).
Who we're looking for
We are looking for a Racquets Assistant who is:
- Passionate about Padel Tennis and/or Pickleball.
- Comfortable running Padel Tennis and Pickleball mix-in sessions.
- Knowledgeable about the rules and scoring of Padel Tennis and Pickleball.
- Experienced in a customer-facing role.
- Passionate about delivering excellent guest experience.
- An excellent communicator.
- Organised and able to multi-task.
- Confident, outgoing and well-presented.
- Proactive, positive and resilient by nature.
Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.
What is in it for you
- Tips & Service Charge.
- Free Parking.
- Free Employee Meal whilst on shift.
- Wage Stream - access your pay for hours worked before payday.
- Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop.
- Reward & Recognition Initiatives.
- Team Social & Well-being Activities & Events.
- Employee Referral Scheme Bonus.
- Mad Swans Hoodie.
- Plant your own tree at Mad Swans.
How to Apply
If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.
Recruitment Agencies
We are not working with any recruitment agencies at this time and do not accept any speculative CV's and/or candidate profiles.
Racquets Assistant (Padel Tennis & Pickleball) - Alton employer: Mad Swans
Mad Swans in the South Downs is an exceptional employer, offering a vibrant work culture that encourages creativity and exploration. As a Pastry Chef, you'll enjoy competitive earnings, comprehensive training opportunities, and access to a range of recreational activities, all while being part of a supportive team dedicated to delivering outstanding culinary experiences. With unique benefits like free meals, employee discounts, and the chance to engage in fun social events, working here means being part of a community that values both professional growth and personal enjoyment.
StudySmarter Expert Advice🤫
We think this is how you could land Racquets Assistant (Padel Tennis & Pickleball) - Alton
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like Mad Swans!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as Mad Swans.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like Mad Swans.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at Mad Swans!
We think you need these skills to ace Racquets Assistant (Padel Tennis & Pickleball) - Alton
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at Mad Swans.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at Mad Swans.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help Mad Swans see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at Mad Swans. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at Mad Swans
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with Mad Swans, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at Mad Swans.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help Mad Swans see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of Mad Swans. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
