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For Companies At a Glance
- Tasks: Engage with customers, recommend products, and create memorable shopping experiences.
- Company: Join Macy's, a beloved American retail icon with over 160 years of history.
- Benefits: Enjoy competitive pay, health coverage, paid time off, and merchandise discounts.
- Why this job: Be part of a fun, inclusive team that values your contributions and growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and flexibility!
- Other info: Flexible shifts available, including nights and weekends. Join us to make lasting memories!
Be part of an amazing story. Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, inspiring stores and irresistible products, and memorable moments for countless customers and colleagues.
As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macy's magic, with the Macy's shopper as your highest priority. Your close attention to customer preferences and the expertise you develop in Macy's merchandise and services will let you create exceptional experiences for every customer you encounter. You will be part of a fun, inclusive team that rises to every challenge.
We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends, and holidays.
What We Can Offer You
- Dynamic, inclusive environment with competitive pay and benefits.
- Comprehensive health and wellness coverage and a 401(k) match.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development opportunities.
- Merchandise discounts and performance-based incentives.
- Employee Assistance Program with mental health counselling and legal/financial advice.
What You Will Do
- Greet & connect with customers in a friendly and genuine way.
- Recommend products by asking questions to identify customer needs.
- Offer options and solutions to customers to complete the sale.
- Wrap up the moment to close out the customer's shopping journey.
- Master store products, services, loyalty programs, and sales systems.
- Maintain department recovery standards.
- Deliver optimal merchandise execution presentation.
- Foster an environment of acceptance and respect.
Skills You Will Need
- Good understanding of the products you are selling.
- Comfortable communicating with customers virtually, via phone, and in person.
- Ability to build relationships with customers and achieve sales goals.
- Utilise point of sale technology and applications.
- Self-driven to keep up with product knowledge and trends.
- Excellent interpersonal skills.
- Partnership with the total team to drive sales.
Who You Are
- Flexible availability, including days, evenings, weekends, and holidays.
- Enjoy meeting people and sharing information.
- Resourceful and eager to start a new venture.
- Must be able to understand and communicate effectively in English.
Essential Physical Requirements You Will Perform
- Prolonged periods of standing/walking around the store.
- Frequent use of computers and handheld electronic equipment.
- Lifting and moving items weighing up to 30lbs.
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
Retail Sales Associate, Wheaton Plaza - Part Time employer: Macy's
Contact Detail:
Macy's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate, Wheaton Plaza - Part Time
✨Tip Number 1
Familiarise yourself with Macy's product range and services before your interview. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. Focus on greeting them warmly, asking questions to understand their needs, and suggesting products, which mirrors the responsibilities of a Retail Sales Associate.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during evenings, weekends, and holidays, showing that you can adapt to these demands will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in retail or customer service, even if it's informal. Sharing stories about how you've successfully interacted with customers or worked in a team can set you apart from other candidates.
We think you need these skills to ace Retail Sales Associate, Wheaton Plaza - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Associate role. Emphasise your customer service experience, ability to work in a team, and any previous retail experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Macy's values. Mention specific examples of how you can contribute to creating exceptional customer experiences.
Highlight Flexibility: Since the job requires flexible availability, clearly state your willingness to work various shifts, including nights, weekends, and holidays. This shows your commitment to meeting the company's needs.
Showcase Interpersonal Skills: In your application, provide examples of how you've successfully interacted with customers or worked as part of a team. Highlight your communication skills and ability to build relationships, as these are crucial for the role.
How to prepare for a job interview at Macy's
✨Show Your Passion for Customer Service
Macy's values exceptional customer experiences, so be sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond in previous roles to create memorable shopping experiences.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to adapt to changing priorities and work well within a team. Discuss any past experiences where you successfully collaborated with colleagues to achieve common goals, especially in fast-paced environments.
✨Know the Products
Familiarise yourself with Macy's merchandise and services before the interview. Being able to discuss specific products or trends shows that you're proactive and genuinely interested in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your interest in the position and helps you understand more about the company culture and expectations.
