Retail Cosmetics Sales Associate, Short Hills - Flex

Be part of an amazing story. Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years. A story about innovations and traditions, inspiring stores and irresistible products, and memorable moments for countless customers and colleagues.

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the beauty needs of our customers to drive sales. You specialize in making our customers feel beautiful and confident, building a client base and nurturing strong client relationships to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits, including:

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off and eight paid holidays
• Continuous learning and leadership development
• Merchandise discounts
• Performance-based incentives
• Employee Assistance Program with mental health counselling and legal/financial advice

What You Will Do:

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build relationships with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling customer orders
• Follow hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need:

• Good understanding of the beauty products you are selling
• Comfortable communicating with customers virtually, via phone, and in person
• Ability to build relationships with customers and achieve sales goals
• Utilize point of sale technology and applications
• Self-driven to keep up with Macy's beauty product knowledge and trends
• Proficiency in vendor line(s) and beauty trends
• Excellent interpersonal skills
• Partnership with the total Beauty team to drive sales

Who You Are:

• Possess a passion and a business-minded attitude to succeed in a performance-based setting
• Able to resolve customer problems constructively
• Strong organizational skills and can manage multiple tasks in a fast-paced environment
• Able to work a flexible schedule including evenings & weekends
• Enthusiasm for the beauty industry and outstanding customer care
• Flexible availability, including days, evenings, weekends and holidays
• At least 1 year of customer service or selling experience required
• Previous cosmetic or fragrance sales experience a plus

Essential Physical Requirements:

• This position requires lifting, constant moving, standing, and reaching with arms and hands
• Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders
• Frequent use of computers and other technology necessary to perform job functions

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift or enhancing our online shopping experience, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.