At a Glance
- Tasks: Be the friendly face of our clinic, managing appointments and supporting patients.
- Company: Award-winning private medical and cosmetic practice in Chichester.
- Benefits: Up to £30,000 salary, pension, 25 days leave, and free onsite parking.
- Other info: Full-time role with potential for part-time job share.
- Why this job: Join a caring team and make a real difference in patients' lives.
- Qualifications: IT skills and a professional, friendly attitude are essential.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
We have an opening for an experienced Receptionist / Administrator to help support and drive our award winning, growing Private Medical and Cosmetic Practice based on the outskirts of Chichester. This private practice is an exceptional place in which to manage a varied role alongside likeminded professionals who ALWAYS put the patient first.
Package: Receptionist / Administrator
Permanent, full time (part time applications may be considered where we can accommodate a job share) – salary to £30,000 per annum; pension; working hours 8am to 4pm (finishing at 6pm on a Wednesday only); free onsite parking; 25 days annual leave plus 8 statutory holidays
Duties include: Receptionist / Administrator
Being the first point of contact, the ‘face and voice of the clinic’ – meeting and greeting patients and visitors
Maintaining the clinic appointments diary (using specific software – training can be given), booking, rescheduling and altering appointments as required
Providing direction to people in person and on the telephone, preparing patients in advance of their appointments (ensuring all forms and consents have been completed)
Update patient information following protocols, maintaining patient confidentiality
Monitoring and responding to enquiries, and giving relevant information about the services we provide and associated costs
Taking cash and card payments and issuing invoices as required
Provision of secretarial support to the clinical director (letters, memos, calls etc)
Constant interaction and support to clinical staff and patients alike
Collection of patient information
Handling correspondence and file transfers
Ensuring the reception area and beyond are kept tidy and presentable
Experience/Attributes:
IT literate (MSOffice and database)
Presentable, professional – able to communicate in a confident and friendly manner
Used to managing important and confidential administrative processes
Experience of being client/customer-facing, ideally in a medical practice or similar environment
Receptionist in Chichester employer: Macstaff
Join our award-winning Private Medical and Cosmetic Practice in Chichester, where you will be part of a dedicated team that prioritises patient care. We offer a supportive work culture with opportunities for professional growth, competitive salary, and generous benefits including 25 days annual leave, free onsite parking, and a pension scheme. Experience a fulfilling role as the first point of contact for patients in a welcoming environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chichester
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a warm smile and a confident handshake. Remember, you're not just showcasing your skills; you're also showing them how you'd interact with patients and visitors.
✨Tip Number 2
Be prepared to chat about your experience in managing appointments and handling patient information. Think of specific examples where you've excelled in these areas, as it shows you're ready to hit the ground running in this role.
✨Tip Number 3
Don’t forget to ask questions! This shows your interest in the practice and helps you understand their values better. Ask about their approach to patient care or how they support their staff – it’s a great way to connect!
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Plus, it reinforces your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Receptionist in Chichester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer-facing roles and any administrative skills that align with what we’re looking for in a Receptionist/Administrator.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Macstaff
✨Know the Practice Inside Out
Before your interview, take some time to research the private medical practice. Understand their services, values, and what sets them apart. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist, you'll be the first point of contact for patients. During the interview, demonstrate your ability to communicate clearly and confidently. Practice common interview questions and focus on how you can convey information in a friendly and professional manner.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in a client-facing role, especially in a medical or administrative setting. Be ready to share specific examples of how you've managed appointments, handled confidential information, or supported a team in a busy environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the practice, the team, and the role itself. This shows that you're engaged and serious about the position. Plus, it gives you a chance to assess if this is the right fit for you.
