Senior Director, Support Services & Customer Experience in Birmingham

Senior Director, Support Services & Customer Experience in Birmingham

Birmingham Full-Time On-site
MACS EU LIMITED

MACS is seeking an experienced Head of Support Services in a hybrid role based in Birmingham. You will shape and lead the application support and managed services for IBM Maximo and TRIRIGA, delivering exceptional outcomes for customers and stakeholders.

You will build high-performing teams, set governance, KPIs and drive continuous improvement, incident and change management, and service profitability while reporting to the Commercial Director.

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MACS EU LIMITED

Contact Details:

MACS EU LIMITED Recruitment Team