At a Glance
- Tasks: Support employees and managers with HR guidance and enhance workplace culture.
- Company: Join Macro, a global leader in facilities management and workplace solutions.
- Benefits: Enjoy a supportive culture, career growth, and opportunities for professional development.
- Other info: Diversity-focused workplace committed to individual needs and growth.
- Why this job: Make a real impact on employee experience in a dynamic, innovative environment.
- Qualifications: Experience in HR roles, knowledge of UK employment law, and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: London, New BroadStreet EC2M 1JH
About Us
Macro is a trusted global facilities management and workplace partner, delivering integrated FM, workplace experience, consultancy, and technology solutions across some of the world’s most prestigious and complex environments. Our focus is on creating exceptional workplaces through operational excellence, innovation, and sustainable asset management. We are driven by a commitment to excellence in everything we do. Our values — Drive for Better, Delight Customers, Do What’s Right, and Develop People — shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact. Join our team to contribute to an organisation that prioritises innovation, operational excellence, and customer experience. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture.
About The Role
We’re looking for a capable and confident People Advisor who thrives at the operational heart of HR, and is passionate about helping shape the colleague experience. This is a full generalist role in which you will be the first point of contact for colleagues and managers, providing dependable guidance, managing core people processes, and ensuring a consistent, high-quality employee experience across the UK and Europe.
Your Responsibilities Will Include:
- Provide comprehensive support and guidance to employees and senior stakeholders on policies, procedures, and best practices.
- Coach and advise managers on the management of formal and informal performance cases.
- Lead end-to-end employee relations cases across the UK and Europe to ensure fair, timely, and well-documented outcomes in matters relating to capability, disciplinary, grievance, and absence management.
- Manage new client outsourcing arrangements, including Tupe consultations, due diligence and onboarding activities.
- Act as a custodian of people data, using metrics and insights to support proactive decision-making and identify trends.
- Participate in people projects and initiatives to enhance employee capability, engagement, and overall workplace culture.
- Support the People Services team with operational activities such as payroll, onboarding, offboarding, benefits administration, management, and responding to employee queries through the case management system.
Key Competencies:
- Experience in a People Advisor or similar HR generalist role, ideally across multi-site or multi-country environments.
- Good working knowledge of UK employment law, with exposure to European employment practices considered an advantage.
- Excellent organisational skills and attention to detail, with the ability to manage competing priorities.
- A calm and credible communication style that builds trust with managers and colleagues.
- The ability to handle sensitive information with confidentiality and discretion.
- Proficiency in HR systems and the Microsoft Office Suite; previous experience using Sage would be advantageous.
- Confidence in managing high volumes of data and employee queries.
- The ability to present yourself in a polished and professional manner.
About You
This role is suited to a capable HR professional who is solutions‑focused, calm under pressure, and comfortable balancing day‑to‑day delivery with more complex employee‑relations work. You will work closely with the wider People team to ensure our policies, processes, and culture support everyday excellence. You will be confident operating in a professional, commercially focused environment and have a proven track record of building strong relationships within a fast‑paced, client‑centered business. Exposure to employment practices across Europe, as well as experience supporting teams across multiple locations and geographies, would be advantageous. Being conversant in one or more European languages is desirable.
Diversity Statement
We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally. Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity. Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact careers@macro-group.com to speak to a member of our team.
People Advisor employer: Macro
At Macro, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London that prioritises innovation and operational excellence. As a People Advisor, you will thrive in a supportive environment that values your contributions and fosters professional growth, while also benefiting from our commitment to employee well-being and diversity. Join us to be part of a team that is dedicated to creating outstanding workplace experiences across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land People Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Macro!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Macro.
We think you need these skills to ace People Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Macro. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Macro and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Macro. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Macro's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Macro
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Macro.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Macro will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Macro and how you would contribute to adapting HR strategies.
