At a Glance
- Tasks: Lead mobilisation programmes for exciting contracts across the globe, ensuring smooth transitions and high standards.
- Company: Join a forward-thinking company committed to diversity and inclusion in the workplace.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career progression and a supportive work environment.
- Why this job: Make a real impact by managing complex projects and collaborating with diverse teams.
- Qualifications: Bachelor’s degree and experience in Facilities Management or project management required.
The predicted salary is between 60000 - 80000 € per year.
Location: United Kingdom, London
Working Location Category: Hybrid
About the Role
In this role, you will be responsible for leading the planning, governance, and delivery of mobilisation programmes for newly awarded contracts across the UK & Europe, the Americas, the Middle East, and APAC. You will ensure that all contractual and internal mobilisation deliverables are fully understood, accurately reflected in tender submissions, and executed to a high standard following award in accordance with Macro processes. You will oversee activities from contract award through to Go Live, ensuring all mobilisation activities are completed and that a clear transition plan is developed. You will also ensure a seamless handover to Operations, effective cost management, and protection of anticipated contract margins.
The key outcomes of the role:
- Delivery of comprehensive mobilisation programmes that accurately reflect all contractual and internal deliverables.
- Governed, on-time, and on-budget delivery of mobilisations, re-mobilisations, de-mobilisations, and due diligence projects, with contract margins maintained or improved.
- Structured handover to Operations with all mobilisation activities completed and clear visibility of outstanding actions, risks, and opportunities.
- High-quality bid support, including mobilisation timelines, deliverable validation, and assurance that tender responses reflect the required mobilisation scope.
Key responsibilities:
- Mobilisation Delivery and Governance: Lead end-to-end mobilisation programmes, ensuring robust governance, milestone tracking, and adherence to contractual, statutory, and internal requirements. Develop and maintain integrated mobilisation plans covering all workstreams, including operations, Health & Safety, supply chain, finance, HR, IT/CAFM, compliance, asset validation, and communications. Ensure mobilisation activities are delivered in line with agreed plans, with all documentation completed, version-controlled, and stored in accordance with Macro standards. Establish and manage a clear reporting cadence, including progress updates, risks and opportunities, client communications, and internal governance reviews. Maintain and optimise contract margin performance through effective cost control, risk management, and proactive issue resolution.
- Bid Support: Review tender documentation to identify mobilisation deliverables, risks, assumptions, and resource requirements. Provide the Bid team with accurate mobilisation timelines, cost inputs, and deliverability assessments. Validate that bid responses fully reflect the required mobilisation scope and operational model.
- Client and Stakeholder Engagement: Build and maintain strong relationships with client CRE leadership and site teams, ensuring transparent communication and alignment throughout mobilisation and transition. Represent the mobilisation function as a Subject Matter Expert in operational, technical, and service delivery discussions. Provide clear, timely reporting, meeting outputs, and escalation management to internal and client stakeholders.
- Operational Readiness: Coordinate cross-functional workstreams to ensure full operational readiness at Go Live, including staffing, training, systems, supply chain, commercial and compliance requirements. Ensure all statutory, regulatory, and contractual obligations are identified and embedded within mobilisation plans. Oversee the setup and configuration of CAFM/CMMS systems, including asset data, PPM schedules, SLAs, KPIs, and reporting requirements. Ensure asset validation, condition surveys, and data capture are completed to support accurate operational planning and pricing. Deliver a structured handover to Operations, including transition plans, risk registers, and stabilisation support where required. Ensure site teams are fully trained, qualified, and equipped with the necessary documentation and systems access.
About You
Essential Qualifications: Bachelor’s degree; Relevant experience in the Facilities Management (FM) industry.
Competencies / Behaviors: Proven track record of leading multi-site and cross-border FM services or delivering project management and mobilisation within complex environments. Demonstrated ability to build and maintain effective relationships with a wide range of stakeholders at all levels, both internally and externally, and to achieve results through others. Strong understanding of process delivery steps for both Hard and Soft FM services, including the systems that support their execution. Appreciation of the legal framework governing FM contracts across regions. Experience managing P&Ls and delivering against budgets, with strong commercial awareness. Working knowledge of CAFM systems, including asset loading and the generation of Planned Preventative Maintenance (PPM) schedules. Understanding of ISO standards, industry best practices, assurance processes, and audit requirements. Health and Safety management qualification, with a strong appreciation of compliance requirements across different regions of the business.
Technical Knowledge and Skills: Strong programme management and organisational capability; highly detail-oriented and process-driven. Ability to identify operational, programme, and financial risks and opportunities, with appropriate escalation and mitigation. Flexible and solutions-oriented, with the ability to respond to change, solve problems, and operate both strategically and tactically to achieve business and client objectives. Excellent communication skills, with the ability to engage effectively at all levels, both internally and externally. Strong understanding of FM maintenance and management systems, operational platforms, and their application in service delivery. Knowledge of engineering services and their application to asset management systems, operational delivery models, and workflows. Commercial and financial acumen, including oversight of pricing models, resource models, supply chain costs, systems and helpdesk cost models, and mobilisation costs. Ideally, in-depth knowledge, experience, and certification in Project Management (PRINCE2, PMI, etc.) and Change Management (Prosci or LaMarsh preferred). Operational proficiency in CMMS, CAFM, and BMS systems, programme management software, and Microsoft Office applications, including PowerPoint, Visio, and Outlook.
Diversity Statement: We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally. Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.
Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact careers@macro-group.com to speak to a member of our team.
Mobilisation Manager employer: Macro
At Macro, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and a culture that values diversity and inclusion, ensuring every team member feels empowered to contribute their unique perspectives. With a focus on delivering high-quality mobilisation programmes across the globe, we provide our employees with meaningful opportunities to make a significant impact while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Mobilisation Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management industry and let them know you're on the hunt for a Mobilisation Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you understand their mobilisation processes and how you can contribute to their success. Tailor your examples to highlight your experience in leading multi-site and cross-border FM services.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in programme management and stakeholder engagement make you the perfect fit for the role. Keep it concise but impactful, focusing on your ability to deliver on-time and on-budget mobilisations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Mobilisation Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in mobilisation and project management. We want to see how your skills align with the role of Mobilisation Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Stakeholder Skills:Since building relationships is key in this role, share examples of how you've successfully engaged with clients and stakeholders in the past. We love to see how you’ve navigated complex environments and maintained effective communication.
Be Detail-Oriented:As a Mobilisation Manager, attention to detail is crucial. When filling out your application, ensure that all information is accurate and well-organised. We appreciate candidates who can demonstrate their meticulous nature right from the start!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Macro
✨Know Your Mobilisation Inside Out
Before the interview, make sure you thoroughly understand the mobilisation processes relevant to the role. Familiarise yourself with the key deliverables and governance structures mentioned in the job description. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you've handled complex mobilisation projects in the past. Prepare specific examples that highlight your problem-solving skills, stakeholder engagement, and ability to manage risks. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Stakeholder Management Skills
Since building relationships is crucial for this role, be ready to discuss how you've successfully engaged with clients and internal teams in previous positions. Highlight any strategies you've used to ensure transparent communication and alignment during transitions, as this will resonate well with the interviewers.
✨Demonstrate Your Financial Acumen
Given the importance of maintaining contract margins, be prepared to talk about your experience managing budgets and P&Ls. Share examples of how you've optimised costs while ensuring high-quality service delivery. This will show that you have the commercial awareness needed for the Mobilisation Manager role.
