At a Glance
- Tasks: Lead mobilisation programmes for exciting contracts across the globe, ensuring smooth transitions and high standards.
- Company: Join a forward-thinking company committed to diversity and inclusion in the workplace.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career progression and a supportive work environment.
- Why this job: Make a real impact by managing complex projects and collaborating with diverse teams.
- Qualifications: Bachelor’s degree and relevant experience in Facilities Management required.
The predicted salary is between 60000 - 80000 € per year.
Location: United Kingdom, London
Working Location Category: Hybrid
About the Role
In this role, you will be responsible for leading the planning, governance, and delivery of mobilisation programmes for newly awarded contracts across the UK & Europe, the Americas, the Middle East, and APAC. You will ensure that all contractual and internal mobilisation deliverables are fully understood, accurately reflected in tender submissions, and executed to a high standard following award in accordance with Macro processes. You will oversee activities from contract award through to Go Live, ensuring all mobilisation activities are completed and that a clear transition plan is developed. You will also ensure a seamless handover to Operations, effective cost management, and protection of anticipated contract margins.
The key outcomes of the role:
- Delivery of comprehensive mobilisation programmes that accurately reflect all contractual and internal deliverables.
- Governed, on-time, and on-budget delivery of mobilisations, re-mobilisations, de-mobilisations, and due diligence projects, with contract margins maintained or improved.
- Structured handover to Operations with all mobilisation activities completed and clear visibility of outstanding actions, risks, and opportunities.
- High-quality bid support, including mobilisation timelines, deliverable validation, and assurance that tender responses reflect the required mobilisation scope.
Key responsibilities:
- Mobilisation Delivery and Governance: Lead end-to-end mobilisation programmes, ensuring robust governance, milestone tracking, and adherence to contractual, statutory, and internal requirements. Develop and maintain integrated mobilisation plans covering all workstreams, including operations, Health & Safety, supply chain, finance, HR, IT/CAFM, compliance, asset validation, and communications. Ensure mobilisation activities are delivered in line with agreed plans, with all documentation completed, version-controlled, and stored in accordance with Macro standards. Establish and manage a clear reporting cadence, including progress updates, risks and opportunities, client communications, and internal governance reviews. Maintain and optimise contract margin performance through effective cost control, risk management, and proactive issue resolution.
- Bid Support: Review tender documentation to identify mobilisation deliverables, risks, assumptions, and resource requirements. Provide the Bid team with accurate mobilisation timelines, cost inputs, and deliverability assessments. Validate that bid responses fully reflect the required mobilisation scope and operational model.
- Client and Stakeholder Engagement: Build and maintain strong relationships with client CRE leadership and site teams, ensuring transparent communication and alignment throughout mobilisation and transition. Represent the mobilisation function as a Subject Matter Expert in operational, technical, and service delivery discussions. Provide clear, timely reporting, meeting outputs, and escalation management to internal and client stakeholders.
- Operational Readiness: Coordinate cross-functional workstreams to ensure full operational readiness at Go Live, including staffing, training, systems, supply chain, commercial and compliance requirements. Ensure all statutory, regulatory, and contractual obligations are identified and embedded within mobilisation plans. Oversee the setup and configuration of CAFM/CMMS systems, including asset data, PPM schedules, SLAs, KPIs, and reporting requirements. Ensure asset validation, condition surveys, and data capture are completed to support accurate operational planning and pricing. Deliver a structured handover to Operations, including transition plans, risk registers, and stabilisation support where required. Ensure site teams are fully trained, qualified, and equipped with the necessary documentation and systems access.
About You
Essential Qualifications: Bachelor’s degree; Relevant experience in the Facilities Management (FM) industry.
Competencies / Behaviors: Proven track record of leading multi-site and cross-border FM services or delivering project management and mobilisation within complex environments. Demonstrated ability to build and maintain effective relationships with a wide range of stakeholders at all levels, both internally and externally, and to achieve results through others. Strong understanding of process delivery steps for both Hard and Soft FM services, including the systems that support their execution. Appreciation of the legal framework governing FM contracts across regions. Experience managing P&Ls and delivering against budgets, with strong commercial awareness. Working knowledge of CAFM systems, including asset loading and the generation of Planned Preventative Maintenance (PPM) schedules. Understanding of ISO standards, industry best practices, assurance processes, and audit requirements. Health and Safety management qualification, with a strong appreciation of compliance requirements across different regions of the business.
Technical Knowledge and Skills: Strong programme management and organisational capability; highly detail-oriented and process-driven. Ability to identify operational, programme, and financial risks and opportunities, with appropriate escalation and mitigation. Flexible and solutions-oriented, with the ability to respond to change, solve problems, and operate both strategically and tactically to achieve business and client objectives. Excellent communication skills, with the ability to engage effectively at all levels, both internally and externally. Strong understanding of FM maintenance and management systems, operational platforms, and their application in service delivery. Knowledge of engineering services and their application to asset management systems, operational delivery models, and workflows. Commercial and financial acumen, including oversight of pricing models, resource models, supply chain costs, systems and helpdesk cost models, and mobilisation costs. Ideally, in-depth knowledge, experience, and certification in Project Management (PRINCE2, PMI, etc.) and Change Management (Prosci or LaMarsh preferred). Operational proficiency in CMMS, CAFM, and BMS systems, programme management software, and Microsoft Office applications, including PowerPoint, Visio, and Outlook.
Diversity Statement: We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally. Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity.
Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact to speak to a member of our team.
Mobilisation Manager in London employer: Macro
At Macro, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and a culture that values diversity and inclusion, ensuring every team member feels empowered to contribute their unique perspectives. With a focus on delivering high-quality mobilisation programmes across the globe, we provide our employees with the opportunity to engage in meaningful projects while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Mobilisation Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Mobilisation Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Tailor your responses to highlight your experience in leading mobilisation programmes and managing cross-functional teams. Show them you’re the perfect fit for their needs!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your understanding of FM services and how you can deliver high-quality mobilisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Mobilisation Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Mobilisation Manager role. Highlight your relevant experience in Facilities Management and showcase how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Achievements:Don’t just list your duties; share specific examples of successful mobilisation programmes you've led. Use metrics where possible to demonstrate your impact, like improved contract margins or successful on-time deliveries.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. This will help us quickly see how you fit into our team and the position.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application is received promptly and allows us to process it efficiently. Plus, it’s super easy!
How to prepare for a job interview at Macro
✨Know Your Mobilisation Inside Out
Before the interview, make sure you thoroughly understand the mobilisation processes relevant to the role. Familiarise yourself with the key deliverables and governance structures mentioned in the job description. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've built and maintained relationships with clients and stakeholders in previous roles. Highlight your communication strategies and how you ensured alignment during complex projects. This will illustrate your ability to engage effectively at all levels, which is crucial for this position.
✨Demonstrate Financial Acumen
Be ready to discuss your experience managing budgets and P&Ls. Bring specific examples of how you've maintained or improved contract margins through effective cost control and risk management. This will show that you have the commercial awareness needed for the role.
✨Prepare for Technical Questions
Brush up on your knowledge of CAFM systems and their application in service delivery. Be prepared to discuss how you've used these systems in past roles, including asset validation and maintenance scheduling. This technical understanding will be key to demonstrating your fit for the role.
