Macro in London is seeking a Head of Guest Experience to champion a service culture across Front of House operations, ensuring every interaction leaves a positive impression. You will lead the FOH Ambassador team, manage visitor management, events, hospitality, and workplace experience services, and collaborate with client stakeholders to deliver seamless, high-standard experiences.
The role requires leadership in hospitality, strong stakeholder engagement, and a passion for continuous
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Head of Guest Experience & Workplace Hospitality employer: Macro
At Macro, we pride ourselves on being an exceptional employer, offering a supportive and people-focused culture that prioritises innovation and technology. As a Customer Service Advisor in London, you will enjoy a flexible working pattern, opportunities for personal growth, and a commitment to excellence that empowers you to make a meaningful impact within our team. Join us to be part of a dynamic environment where your contributions are valued and your professional development is nurtured.