At a Glance
- Tasks: Manage facilities, conduct inspections, and support projects in a dynamic workplace.
- Company: Join Macro, a global leader in innovative facilities management.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for growth in a diverse and inclusive workplace.
- Why this job: Be a key player in enhancing workplace experiences for top brands.
- Qualifications: Experience in corporate environments and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
About Macro
Macro is a recognised global specialist in facilities management, providing cutting‑edge services to prominent brands in workplace design, helpdesk services, interim property management and sustainable building solutions.
Location: United Kingdom, London
About the Role
As a key point of contact for colleagues, clients and stakeholders, you will facilitate minor moves and projects, manage enquiries, conduct facilities inspections, and support supply chain partners and vendors. You will maintain high customer satisfaction by providing proactive, high‑quality service, addressing concerns effectively and communicating updates.
Your Responsibilities
- Conduct workplace facilities inspections and floor walks; ensure meeting rooms and office spaces are clean, tidy and functional.
- Identify, report and follow up on maintenance issues and defects using the CAFM system; collaborate with facilities teams to resolve them promptly.
- Instill a culture of continuous improvement in service delivery, responding quickly to changing business needs.
- Support office space planning and coordinate new employee onboarding, including furniture moves and floor‑plan changes.
- Proactively manage a range of tasks, ensuring timely completion and delivery within budget.
- Provide accurate reporting and use financial tools to give insight to clients and internal departments.
- Hold regular meetings with vendors and building management; review quotations, validate work, and ensure timely payment and quality.
- Check vendor documentation on delivery; escort vendors into restricted areas while ensuring compliance with security protocols.
- Ensure service and contract compliance; conduct quality audits for hard and soft services.
- Deputise for the Account Manager when required.
About You
We are seeking a dynamic, proactive Assistant Facilities Manager with experience in corporate workplace environments. This site‑based role in London requires five days per week attendance and participation in an on‑call rota for out‑of‑hours incidents.
Key Competencies
- Adaptability to new conditions, tasks or environments.
- Project‑management experience.
- Experience managing vendors and supply chain partners.
- Confidence in a fast‑paced, professional corporate setting.
- Resilience and quick recovery from setbacks.
- Strong communication, listening and stakeholder engagement.
- Teamwork and collaborative contribution.
- Initiative to improve processes and solve problems.
- Attention to detail and thoroughness.
- Problem‑solving, analysis and effective resolution.
- Relationship‑building and workplace navigation.
- Excellent organisational and prioritisation skills.
- Professionalism and high‑standard conduct.
- Positive, professional demeanour.
- Experience with AutoCAD (desirable).
- Experience with Corrigo (desirable).
Diversity Statement
We want to create a workplace where everyone feels safe to bring their whole selves to work. Macro’s EDI campaign recognises individual needs and encourages proactive support, learning and growth for all.
Reasonable Adjustments
If you require assistance with reasonable adjustments or guidance about our recruitment process, please contact careers@macro-group.com.
Assistant Facilities Manager employer: Macro
At Macro, we pride ourselves on being a leading employer in the facilities management sector, offering a vibrant work culture that fosters collaboration and innovation. Our London location provides employees with access to a dynamic urban environment, while our commitment to professional development ensures that you will have ample opportunities for growth and advancement. Join us to be part of a team that values diversity, encourages continuous improvement, and prioritises employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to facilities management and think about how you can contribute. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive attitude and ability to adapt, which is key for an Assistant Facilities Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Facilities Manager role. Highlight your experience in facilities management, project management, and vendor relations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Macro. Share specific examples of how you've tackled challenges in previous roles and how you can bring that experience to us.
Showcase Your Communication Skills:Since this role involves a lot of interaction with colleagues and stakeholders, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Macro
✨Know Your Stuff
Familiarise yourself with the company’s services and values. Understand how facilities management plays a role in workplace design and sustainability, as this will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Communication Skills
As an Assistant Facilities Manager, you'll be a key point of contact. Prepare examples of how you've effectively communicated with stakeholders or resolved issues in the past. This will demonstrate your ability to maintain high customer satisfaction.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific instances where you identified maintenance issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and priorities. Share examples of how you've successfully coordinated projects or managed vendor relationships, highlighting your attention to detail and ability to meet deadlines.
