Macro Group is seeking a Customer Service Coordinator in the United Kingdom to deliver everyday excellence by supporting customers, addressing inquiries, resolving issues, and ensuring a positive experience. You will manage calls and emails, log tasks, and adhere to the account's service level agreements.
The role emphasizes friendly, professional communication, timely task updates, and collaboration across teams to drive improvements and deliver outstanding service.
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Customer Experience Coordinator in Reigate employer: Macro Group
At Macro, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises innovation and employee development. As a Senior Marketing Manager in London, you will enjoy a supportive environment that fosters creativity and collaboration, alongside opportunities for professional growth and engagement in meaningful projects that make a lasting impact. Join us to be part of a team that values excellence, customer delight, and the well-being of its employees.