Macro is seeking a Workplace Experience Manager to lead Front of House operations across client locations, delivering exceptional guest and employee experiences. You will champion a service culture, drive hospitality standards, and collaborate with client stakeholders, workplace services teams and vendors to reflect Macro's brand.
You will develop the FOH Ambassador team, manage recruitment and training, monitor KPIs, and implement continuous improvement initiatives that enhance workplace
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Front of House & Workplace Experience Lead employer: Macro Group
At Macro, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises innovation and employee development. As a Senior Marketing Manager in London, you will enjoy a supportive environment that fosters creativity and collaboration, alongside opportunities for professional growth and engagement in meaningful projects that make a lasting impact. Join us to be part of a team that values excellence, customer delight, and the well-being of its employees.