Macro is seeking a Customer Service Advisor to provide a professional, responsive helpdesk service. You will handle calls and emails, coordinate requests, and support timely resolution of client queries while maintaining accurate records and following escalation procedures.
The role requires a polite, professional telephone manner, strong organisational skills, and the ability to work independently or as part of a team in a 3-on/3-off pattern, 28 hours per week.
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Customer Helpdesk Advisor – 3/3 Shifts employer: Macro Group
At Macro, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises innovation and employee development. As a Senior Marketing Manager in London, you will enjoy a supportive environment that fosters creativity and collaboration, alongside opportunities for professional growth and engagement in meaningful projects that make a lasting impact. Join us to be part of a team that values excellence, customer delight, and the well-being of its employees.
