At a Glance
- Tasks: Support recruiters with administrative tasks and market intelligence to drive business success.
- Company: Macrae, a leading transatlantic legal search firm with a collaborative culture.
- Benefits: Competitive salary, performance bonus, retirement contributions, and flexible hybrid work model.
- Other info: Opportunities for continuous learning and professional growth in a supportive environment.
- Why this job: Join a dynamic team and make an immediate impact in the legal industry.
- Qualifications: 6+ years in a support role, strong communication skills, and attention to detail.
The predicted salary is between 71000 - 71000 £ per year.
Location: London, UK. Expected Salary: £71,000. This role is eligible for a performance bonus and retirement contributions.
About Us
Macrae is a premier transatlantic legal search firm with offices in the San Francisco Bay Area, New York, Washington, D.C., and London. We specialize in placing partners and groups at the world’s leading law firms. Our remarkable growth in recent years has been driven by a distinct business model and a culture rooted in collaboration, inclusivity, and transparency. At Macrae, we prioritize collective intelligence over individual success, valuing the unique talents and contributions of every team member. As a firm that champions a “family and good health come first” philosophy, we recognize the importance of flexibility in balancing professional and personal commitments. Our hybrid work model ensures team cohesion while supporting individual needs. Macrae also offers a comprehensive and competitive benefits package, among the best in our industry. We are seeking exceptional individuals eager to make an immediate impact on our global support team. Macrae fosters a culture of continuous learning, encouraging team members to think creatively, collaborate effectively, and pursue professional growth.
About This Role:
The Knowledge Manager plays a crucial role in Macrae’s global knowledge management task force, by supporting local recruiters in driving revenue and delivering exceptional service to clients and candidates. The primary responsibility of this role is to focus on providing local recruiters support by drafting emails and documents, tracking candidate and client outreach, coordinating with candidates and clients, and providing the latest market intelligence on local and global market conditions. In addition, the Knowledge Manager works in coordination with other team members around the firm in evaluating, formulating, and presenting system data to enable efficient decision-making for recruiters and management.
Essential Responsibilities
- Recruiter, Candidate, & Client Support
- Provide administrative practice support to 2-4 recruiters
- Schedule client, recruiter, and candidate meetings, interviews, and video conferences
- Draft, prepare, and finalize correspondence, client deliverables, internal documents, and other materials to support recruiters
- Prepare background materials for candidate and client meetings.
- Market Intelligence & Data Management
- Research market trends, candidates, and law firms using Macrae’s database and other sources to drive business leads.
- Ensure database research information (e.g., market intelligence, target lists, and meeting notes) remains accurate and up-to-date for search activity.
- Identify, capture, and distribute critical information to team members and company-wide as needed.
- Organize, store, and analyze company data while maintaining strict confidentiality and security standards.
- Collaboration & Best Practices Implementation
- Coordinate and host team collaboration meetings to drive business development.
- Work with recruiters to determine what reports, support, coaching, and reminders they need to optimize performance.
- Collaborate with other Knowledge Managers to share best practices and continually improve workflows across the firm.
- Work closely with the Director of Administrative Operations to refine and circulate best practices and workflow improvements.
- Run periodic training sessions on best practices for the firm.
- Strategic & Operational Contributions
- Contribute to local office and company-wide initiatives aimed at building and supporting recruiter practices.
- Provide remote and in-person support for local offices as needed.
Preferred Qualifications
Work Experience
Must have 6+ years of professional work experience in a support role at law firms, legal or executive search, professional services industries, and/or with C-levels.
Education
Bachelor’s degree or equivalent required.
Skills & Attributes
Exceptional attention to detail and strong written and oral communication skills. Proficiency in Microsoft Office 365 (Outlook, Word, and Excel); ability to quickly learn new databases as needed. Ability to prioritize, manage multiple projects, and meet competing deadlines in a fast-paced environment. Commitment to white-glove, client-focused service—both internally and externally. Strong problem-solving skills, adaptability, and a solution-oriented mindset. Intuitive, proactive, highly responsive, and able to anticipate recruiter and team needs. Interest in the legal industry or legal recruiting is preferred.
Knowledge Manager in London employer: Macrae
Macrae is an exceptional employer that prioritises a collaborative and inclusive work culture, making it an ideal place for Knowledge Managers to thrive. With a strong emphasis on professional growth, flexible working arrangements, and a comprehensive benefits package, employees are empowered to balance their personal and professional lives while contributing to the firm's remarkable success in the legal search industry. Located in London, this role offers the unique advantage of being part of a global team that values collective intelligence and fosters continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Knowledge Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal industry and let them know you're on the hunt for a Knowledge Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your research game on! Familiarise yourself with Macrae’s work, their culture, and recent market trends. This will not only help you stand out in interviews but also show that you're genuinely interested in the role and the company.
✨Tip Number 3
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend or using mock interview tools. Focus on how your skills align with the responsibilities of the Knowledge Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Macrae team and ready to contribute to our collaborative culture.
We think you need these skills to ace Knowledge Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Knowledge Manager role. Highlight your relevant experience in support roles, especially in legal or professional services, and show us how your skills align with our needs.
Showcase Your Communication Skills:Since this role involves a lot of drafting and correspondence, we want to see your strong written communication skills. Use clear, concise language in your application to demonstrate your ability to convey information effectively.
Highlight Your Attention to Detail:We value precision at Macrae, so make sure to showcase your attention to detail in your application. Whether it’s through your formatting, grammar, or the way you present your experiences, let us see that you can maintain high standards.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Macrae
✨Know Your Stuff
Before the interview, dive deep into Macrae's values and mission. Understand their focus on collaboration and inclusivity, and think about how your experience aligns with their culture. Be ready to share specific examples of how you've contributed to team success in previous roles.
✨Showcase Your Skills
As a Knowledge Manager, you'll need strong communication and organisational skills. Prepare to discuss your proficiency in Microsoft Office 365 and any databases you've used. Bring examples of how you've managed multiple projects or supported teams effectively in fast-paced environments.
✨Market Intelligence Matters
Since this role involves research and market intelligence, brush up on current trends in the legal industry. Be prepared to discuss how you would gather and present data to support recruiters. Showing that you can provide valuable insights will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team dynamics, how they implement best practices, or what success looks like for the Knowledge Manager role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
