Risk Culture Manager in London

Help shape how risk is understood, discussed, and managed across a global financial services group. This role sits at the heart of strengthening risk culture, applying behavioural insight to influence decision making, drive accountability and support better outcomes at every level of the organisation.

As a Manager in the Risk Culture team within the Risk Management Group, you will think critically about patterns of human behaviour and culture and apply that understanding to the effective management of risk. This will involve the generation, interpretation, and monitoring of behavioural insights (qualitative and quantitative), design and continuous improvement of frameworks, governance, and initiatives to strengthen the risk culture, and reporting on progress and insights to senior management and Boards. You will report into senior leaders within the Risk Culture team and play an active role in influencing discussions on culture, conduct, and risk outcomes across a global organisation.

You will work as part of a global Risk Culture team, with a range of backgrounds including behavioural science, psychology, organisational psychology, research, data analytics and assurance, and financial and non‑financial risk management.

What you offer:

• Experience conducting behavioural and/or cultural reviews (including interviews, focus groups, workshops, behavioural observations) and experience defining, interpreting, and triangulating qualitative and quantitative indicators and insights, with the ability to draw out meaningful insights.
• Proven ability to build trusted working relationships and coordinate projects, managing scope, timelines, and stakeholder expectations effectively.
• High attention to detail, strong written and verbal communication skills, with the confidence to explain complex or nuanced findings clearly to a range of audiences.
• Demonstrated ability to operate with high adaptability in a complex regional environment, balancing differing local needs, constraints, and expectations of stakeholders and global regulators.
• Experience in a field related to human behaviour, such as organisational or social psychology, behavioural science, or behavioural economics.
• Demonstrated experience applying principles of behavioural science to support embedding of positive risk behaviours, including outcome measurements, would be an advantage.
• Relevant education and experience in financial services or regulatory experience is advantageous.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer:

• 1 wellbeing leave day per year and a minimum of 25 days of annual leave.
• 26 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers.
• Paid fertility leave for those undergoing or supporting fertility treatment.
• 2 days of paid volunteer leave and donation matching.
• Access to a wide range of salary‑sacrificing options.
• Benefits and initiatives to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover.
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services.
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription.
• Access to company‑funded emergency and backup dependent care services.
• Recognition and service awards.
• Hybrid and flexible working arrangements, dependent on role.
• Reimbursement for work‑from‑home equipment.

About the Risk Management Group:

Our Risk Management Group works as an independent and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie’s material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, market risk, operational risk, aggregate risk and prudential, and central.

Our commitment to diversity, equity and inclusion:

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio‑economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.