Business Analyst, Client Fulfilment

Business Analyst, Client Fulfilment

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive impactful change in a global financial services team.
  • Company: Join Macquarie, a leader in financial services with 57 years of success.
  • Benefits: Enjoy generous leave, wellbeing support, and flexible working options.
  • Other info: Collaborate with diverse teams to enhance client outcomes and operational excellence.
  • Why this job: Make a real difference while shaping your career in a dynamic environment.
  • Qualifications: Experience in project management or business analysis within financial services.

The predicted salary is between 63000 - 77000 £ per year.

Drive meaningful change across a business-critical function. Joining the Client Fulfilment Change Team, you will play a key role in delivering strategic transformation, regulatory initiatives and business improvement programmes that enhance client outcomes, strengthen controls and support long-term growth. Working with stakeholders across multiple disciplines, you will help shape and deliver initiatives that have a real and lasting impact across the organisation.

In this role reporting to the Client Fulfilment Portfolio Change Lead, you will lead complex change initiatives across the Client Fulfilment division, combining strong project delivery expertise with business analysis capability. You will work closely with stakeholders across Client Services, Data, Operations, Technology, Risk, Compliance, Legal and Financial Crime Risk to translate business and regulatory requirements into practical solutions, manage delivery outcomes and ensure strategic priorities are successfully executed. Through effective governance, stakeholder engagement and continuous improvement, you will help drive operational excellence, strengthen processes and controls, and deliver measurable business outcomes.

What you offer

  • Experience delivering regulatory, remediation, strategic transformation and business change initiatives within financial services environments.
  • Proven success as a Project Manager, Business Analyst or hybrid Project Manager/Business Analyst, with the ability to translate complex requirements into effective solutions and delivery outcomes.
  • Strong understanding of end-to-end business processes, controls and operational change, with experience partnering across business, operations, risk, compliance and technology teams.
  • Excellent stakeholder management, communication, analytical and problem-solving skills, with the ability to influence outcomes and manage competing priorities.
  • Experience in areas such as client onboarding, client lifecycle management, Financial Crime Risk, regulatory remediation, data transformation, target operating model design or commodities markets would be highly regarded.

What we offer

  • 1 wellbeing leave day per year and a minimum of 25 days of annual leave.
  • 26 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers.
  • Paid fertility leave for those undergoing or supporting fertility treatment.
  • 2 days of paid volunteer leave and donation matching.
  • Access to a wide range of salary sacrificing options.
  • Benefits and initiatives to support your physical, mental and financial wellbeing including, comprehensive medical and life insurance cover.
  • Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services.
  • Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription.
  • Access to company funded emergency and backup dependent care services.
  • Recognition and service awards.
  • Hybrid and flexible working arrangements, dependent on role.
  • Reimbursement for work from home equipment.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

Business Analyst, Client Fulfilment employer: Macquarie Bank Limited

At Macquarie, we pride ourselves on being an exceptional employer, offering a dynamic work culture that empowers employees to drive meaningful change within the financial services sector. With a strong focus on employee wellbeing, we provide generous benefits such as 25 days of annual leave, paid parental and fertility leave, and access to extensive learning and development opportunities. Our commitment to inclusivity and support for personal growth ensures that every team member can thrive while making a lasting impact across our global operations.

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Contact Details:

Macquarie Bank Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Analyst, Client Fulfilment

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Macquarie Bank Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Business Analyst, Client Fulfilment

Project Management
Business Analysis
Stakeholder Management
Regulatory Compliance
Change Management
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Macquarie Bank Limited.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Macquarie Bank Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Macquarie Bank Limited

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Macquarie Bank Limited.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Macquarie Bank Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Macquarie Bank Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.