Macphie UK in Glenbervie, Aberdeenshire, is seeking a Customer Service Manager to lead our B2B customer operations across the UK, Europe and international markets. This hands-on leadership role balances strategic development with day-to-day service delivery.
You will coach the Customer Service team, manage workload, oversee order management and OTIF, handle escalations, and work with Supply Chain, Commercial and other functions to drive proactive, data-led improvements.
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Hybrid Customer Operations Leader employer: Macphie UK
Macphie Ltd is an exceptional employer that values its Production Operatives by offering flexible shifts and a supportive work culture in the picturesque setting of Glenbervie, Aberdeenshire. With a strong focus on employee growth, team members can explore various departments while enjoying competitive benefits and a night-shift allowance, making it a rewarding place to build a career.
