Macphie Ltd is seeking a Customer Service Manager to lead our Glenbervie-based team, supporting UK, Europe and international customers. This hands-on leadership role involves guiding day-to-day operations, managing escalations, and ensuring accurate, efficient order fulfilment.
You will drive proactive, structured, insight-led improvements across customer service and order management. You should bring experience in customer service leadership within a fast-paced B2B setting, plus a track record
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Hybrid Customer Service Leader – FMCG & Data-Driven Ops employer: Macphie Ltd
At Macphie, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in the beautiful setting of Glenbervie, Aberdeenshire. Our commitment to employee growth is evident through our comprehensive training programmes, generous benefits including profit-related pay and wellness initiatives, and a culture that values collaboration and continuous improvement. Join us to be part of a family-oriented company that not only creates delightful culinary experiences but also invests in your professional journey.
