Facilities & Office Manager - Basingstoke (on-site)

Are you an experienced Facilities or Office Manager looking to take ownership of a busy and varied workplace environment? We're looking for a proactive manager to lead our Facilities and Office Services team at our Basingstoke head office. Supporting around 130 employees across our main office and two nearby support locations, you'll be responsible for the smooth day-to-day operation of our workplace, ensuring it remains safe, compliant, efficient and welcoming.

This is a broad, hands-on role combining people management, facilities operations, health and safety, supplier management and workplace improvements. Working with a small team, you'll have the autonomy to manage the day-to-day running of the site while identifying opportunities to improve services and enhance the workplace experience for colleagues and visitors.

Specifically, you will:

• Lead, manage and develop the Facilities and Office Services team
• Oversee the day-to-day operation of workplace and facilities services
• Manage relationships with landlords, managing agents, suppliers and contractors
• Ensure compliance with health and safety legislation and workplace standards
• Manage facilities budgets, procurement activities and expenditure controls
• Lead workplace improvement projects, office moves and refurbishment activities
• Coordinate business continuity and disaster recovery planning for the site
• Support environmental and sustainability initiatives
• Oversee energy reporting requirements, including SECR and ESOS compliance
• Maintain strong relationships with internal stakeholders across the business
• Ensure an excellent workplace experience for employees and visitors

We will be looking for you to demonstrate the following:

• Proven experience in facilities management, workplace services or property operations
• Experience leading teams and managing external service providers
• Good knowledge of workplace health and safety requirements
• Experience managing budgets, contracts and procurement activities
• Excellent organisational and project management skills
• Excellent communication and stakeholder management skills
• A proactive, customer-focused approach
• An IOSH Managing Safely qualification (or a willingness to obtain one)
• A full UK driving licence

This is an excellent opportunity for an experienced professional who enjoys balancing operational delivery with strategic planning and continuous improvement. You'll be part of a small collaborative team, working across multiple functions and making a visible impact on the day-to-day experience of employees, visitors and contractors alike.

Our benefits: In this permanent, full-time position we offer a competitive salary and fantastic benefits, including private medical insurance, a medical cash plan, generous employer pension contributions, an employee discounts portal, 25 days' holiday increasing with service (plus statutory holidays), an employee assistance programme, free parking and much more.

Salary: c£40,000

Macmillan Publishers is a leading publishing company and home to some of the world's most cherished authors and creators. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides distribution services for its own Group publishers, as well as for more than 40 third-party publishers. The commercial operations are based in Basingstoke, while the warehouse in Swansea ensures the smooth receipt, storage and distribution of an extensive range of books, handling over 40,000 titles.