Solutions Specialist, Nature

Location: New York or London (Hybrid Working)

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities.

About the Role

Springer Nature's Specialized Sales team is looking for a Nature Solution Specialist, to help drive sales revenue for the Nature Journal Portfolio in the Academic and Government Market. This is not a direct sales representative role.

The Solution Specialist will support the Academic and Government Sales team in North America in demonstrating creative approaches to objections and a determination to win new business. This includes a strong analytical approach and a willingness to dive into the data to surface key information.

Role Responsibilities:

• Acquire and apply a thorough understanding of the Nature Portfolio journals.
• Create target lists of new sales prospects.
• Work with sales reps to develop a strategic approach for specific customers.
• Support selling Nature journals by preparing and presenting comprehensive customer assessments.
• Utilize existing business and pricing models to provide suitable options to local sales and customers.
• Coordinate with the sales reps to produce sales/business reports.
• Understand the resources developed to assist the sales process.
• Contribute to the knowledge sharing of the Solution Specialists team.

Experience, Skills and Qualifications:

• Bachelor of Science or similar degree; Master is a plus.
• Established prior experience as a product expert or sales rep.
• A strong understanding of the Scientific, Technical, and Medical (STM) publishing market.
• Prior experience working in a research related department.
• Ability to thrive in a complex work environment.
• Self-motivated and willing to continuously improve client relationship management.
• Analytical skills and excellent presentation skills.
• Sales skills like objection handling and mapping customer requirements.
• Proven ability to understand and effectively communicate with multiple functional groups.
• Personable and detail-oriented with strong communication skills.
• Experience utilizing CRM systems to track account activity.
• Ability to travel as needed (10-50% of work time).

What can you expect in your role?

• Working for a global, innovative publisher.
• Ongoing investment in the Nature journals.
• Professional onboarding and training program.
• Extensive online resources to assist with your self-development.
• Result-driven and cooperative environment.
• Excellent team support and coaching on the job.

Springer Nature US provides a comprehensive and competitive benefits package which includes:

• Medical, Dental and Vision.
• 401(k) with company match and contribution.
• Hybrid office working policy, Summer Hours, and paid time off.
• Flexible Spending and Commuter programs.
• Multiple Life insurance options.
• Disability coverage.
• Tuition Assistance.
• Employee Assistance Program.
• Family friendly benefits and a variety of employee discounts.

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive.